Membership Experience Marketing Coordinator | Full-Time | University Center Club

Salt Lake City, UT (On-site)

$18/hr – $22/hrEntry Level2+ years expFull time

Posted 4 months ago

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Job Summary

Drive club event marketing and member engagement through end-to-end event coordination and cross-functional collaboration.

  • Own planning, promotion, and execution of member events across venues
  • Must-have: 1–2 years of marketing or events experience and hands-on event management tools such as TripleSeat, ClubSpot, or Ungerboeck
  • Standout: Cross-functional coordination with Membership Sales and Member Experience teams

Job Description

Responsibilities

  • Coordinate and distribute emails to members meeting the club’s communication standards
  • Promote events through digital and social media channels, email newsletters, or other platforms
  • Update events and registration information for member programming and events
  • Support in completion of new member data entry
  • Respond to member communications in a timely manner – Zingle, Social Accounts, Voicemail
  • Document member events with photos to be used in newsletters, social, and club marketing
  • Support in ARMI calls and data entry to boost member engagement
  • Collaborate with other departments to identify, complete, and implement one unified annual Club calendar of member events
  • Populate event calendar and create event registration confirmations
  • Support Member Experience front of house by checking in members for events, answering phone calls and making reservations for members.

Requirements

  • 1–2 years of marketing experience, ideally in live entertainment, hospitality, or venue management
  • Proficiency in Microsoft Office Suite; Canva; experience with event management software (TripleSeat, ClubSpot, Ungerboeck) is a plus
  • Bachelor’s degree in marketing, Communications, Public Relations, or related field preferred
  • Outoing and personable, with excellent interpersonal and communication skills.
  • Creative thinker with a passion for delivering innovative and engaging experiences.
  • Highly organized, with the ability to manage multiple projects and adapt to changing priorities.
  • Proactive and high-energy, with a problem-solving mindset and can-do attitude.
  • Strong written communication skills, with experience creating promotional content.
  • Flexibility to work mornings, evenings and weekends and holidays as needed to support events and member programming.

Preferred

  • Bachelor’s degree in marketing, Communications, Public Relations, or related field preferred
  • Experience with event management software (TripleSeat, ClubSpot, Ungerboeck) is a plus

Benefits

  • Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

Oak View Group

3.7 Glassdoor

We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.

Founded in 2015
Denver, Colorado, USA
4.5K employees (372 in marketing)
70% recommend to a friend

Traffic Signals

Monthly Visitors
88.4K
Traffic Source Mix
Search
39.3%
Direct
41.5%
Referral
17.8%
Social
1%
Paid
0.3%

Headcount Trend

Current headcount: ~4.5K

Marketing Team

Marketing Team Size
269 (6% of company)
Median Career Experience
10 years
Median Tenure
3 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$100M
Last Raise
Private Equity, 8 years ago