Responsibilities

• End-to-End Implementation: Lead and support the full deployment of Adobe Marketo Engage for enterprise customers, customizing environments to meet specific business requirements.
• CRM Integration: Design, implement, and troubleshoot robust data flows and integrations between Marketo and Microsoft Dynamics CRM.
• Managed Services Support: Oversee ongoing operations including campaign execution, program optimization, lead lifecycle management, platform administration, and data quality assurance.
• Client Advisory: Directly manage client relationships, lead weekly syncs, facilitate stakeholder workshops, and translate technical configurations into clear strategic roadmaps.
• Cross-Functional Collaboration: Partner closely with internal Bluprintx Solution Architects and Project Managers to keep delivery timelines strictly on track.
• Technical Documentation: Produce clear, comprehensive documentation covering implementation processes, technical configurations, and workflow architectures.

Requirements

• Certification: Active Adobe Certified Professional/Expert in Marketo Engage (Mandatory).
• Experience: 3–5 years of hands-on experience driving enterprise Marketo implementations and delivering ongoing managed services.
• Integration Expertise: Proven track record of configuring and troubleshooting Marketo integrations with Microsoft Dynamics CRM.
• Client Management: Demonstrable experience leading client relationships, managing stakeholders, and acting as an autonomous consultant.
• Availability: Ability to operate reliably during standard regional business hours (EMEA or North America).
• Communication: Exceptional written and verbal English communication skills, with a sharp eye for detail (e.g., catching misaligned UTMs before deployment).

Preferred

• Familiarity with Salesforce Marketing Cloud (SFMC).
• Prior experience working within a fast-paced agency or MarTech consultancy model.
• Understanding of APIs, web services, and middleware integration tools.