Responsibilities

• Assist with structured listening sessions with cross-functional teams to understand current workflows, tools, and pain points to inform the marketing operations roadmap
• Synthesize interview notes into actionable insights and process maps capturing current-state marketing operations
• Assist with research and documentation supporting evaluation of marketing technology platforms and tools
• Help organize and maintain process documentation, SOPs, and workflow reference materials
• Data quality assurance and quality control within the CRM tool, including data entry and clean-up across clients, contacts, opportunities, projects, and employee areas
• Support marketing, business development and/or proposal data and reporting requests
• Identify opportunities to improve data processes and support AI-driven automation initiatives (e.g., Copilot or similar tools)
• Assist in exploring or building simple AI-powered workflows or “agents” to enhance team efficiency
• Learn industry-specific marketing and CRM tracking techniques and best practices
• Conduct research projects providing insights into market trends, competition, and client needs

Requirements

• Major in Marketing or closely related field (preferred)
• Current enrollment in a community college, college, or university, pursuing a certificate of proficiency, Associates degree, or a Bachelor’s degree; individuals who completed a bachelor’s degree within 12 months of May 1, 2026, will also be considered
• Applicants pursuing a master’s degree will also be considered
• Ph.D. candidates are not eligible through this program
• Strong written and verbal communication skills
• Knowledge of Microsoft Office Suite
• Excellent organization and time management skills
• Strong Excel skills (helpful)
• Experience with SharePoint software (helpful)

Preferred

• Experience with SharePoint software
• Familiarity with AI-driven automation tools or Copilot or similar tools