Responsibilities

• Serve as the primary owner and subject matter expert for Salesforce Marketing Cloud.
• Develop and maintain the platform roadmap in alignment with business goals.
• Partner with Digital Commerce, Marketing, Sales, IT, and other stakeholders to prioritize features, enhancements, and integrations.
• Platform management and execution, including build and manage email campaigns, customer journeys, automations, and templates.
• Evaluate and integrate new AI-driven features and marketing innovations.
• Configure data extensions, segmentation, and personalization logic.
• Set up and maintain reusable assets such as content blocks, templates, and automations.
• Ensure proper tracking, reporting, and compliance with relevant regulations (CAN-SPAM, GDPR, etc.).
• Conduct A/B and multivariate tests to improve campaign effectiveness.

Requirements

• 5-10 years of related job experience.
• Bachelor's Degree

Benefits

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits
• 401k
• paid time off and tuition reimbursement