Responsibilities

• Run the planning process end to end: quarterly priorities, budget tracking, and headcount planning alongside the Head of Marketing
• Turn strategy into a clear, sequenced (but fluid) roadmap the whole team can see and execute against
• Own the operating rhythm - team meetings, planning sessions, retros, and the rituals that keep everyone aligned
• Go find the friction: hunt down the bottlenecks, handoff gaps, and duplicated effort slowing the team, and fix them at the root
• Drive complex, cross-functional launches from ambiguous brief to shipped on time
• Build the visibility layer so leadership and the team always know what's in flight, what's at risk, and what's blocked
• Stand up and sharpen the tooling and processes that track marketing work and performance, killing anything that isn't working
• Co-own orchestration of our biggest integrated moments: product launches, campaigns, and events like the Zero Click Summit
• Hold the cross-functional dependencies (product, design, content, lifecycle, sales) together so launches land
• Build onboarding and ways-of-working that scale as the team grows

Requirements

• 4-6 years in marketing operations, program management, or strategic ops, ideally in fast-moving B2B or startup environments
• A track record of walking into messy, fast situations and leaving them structured
• The ability to align a team who works in sprints and doesn’t believe in detailed annual planning
• An instinct for spotting inefficiencies and the drive to fix it
• Systems thinking: you build processes and tooling that scale instead of one-off patches
• Strong project management instincts and fluency with the tools (Asana, Linear, Notion, or similar)
• Comfort operating lean and fast, with high ownership and real pride in the quality of your work
• The ability to drive accountability across a team without managing anyone directly
• Analytical enough to track both the qualitative (is the team aligned?) and the quantitative (did the launch hit?)

Preferred

• Experience at a category-creation or early-stage company where the playbook didn't exist yet
• Familiarity with how a full marketing org fits together (content, brand, creative, lifecycle, PMM, events)
• A point of view on AI and how it's changing search and discovery