Responsibilities

• Traffic, Intake & Resource Allocation - Own the intake, prioritization, and tracking of marketing and creative requests
• Oversee resource allocation across the Brand Marketing department, including designers and project coordinators and interns.
• Maintain and update team availability, capacity, and assignments in collaboration with Program Managers and Senior Managers
• Translate creative briefs into clear timelines, scope, and resource plans
• Balance workloads across internal creative teams and project coordinators
• Forecast resource needs based on campaign calendars, seasonal priorities, and team bandwidth
• Ensure project coordinators are effectively assigned to support initiatives based on scope, complexity, and timelines.
• Coordinate freelance and vendor scheduling as needed to support project demands
• Manage equipment inventory and allocation
• Art Traffic & Work Flow Coordination - Partner with the Art Director to route projects based on skill set, availability, and priority
• Monitor project timelines, milestones, and deliverables to ensure deadlines are met
• Facilitate regular status meetings to track progress and resolve bottlenecks
• Collaborate with project/program managers, and marketing leads to align priorities and timelines
• Cross Functional Collaboration - Act as the central connection point between Brand Marketing, Digital Marketing, Other Internal teams as needed, External vendor partners
• Facilitate prioritization conversations when demand exceeds capacity
• Proactively identify risks, bottlenecks, and capacity gaps and recommend solutions
• Communicate status, changes, dependencies, and campaign launch readiness clearly across stakeholders
• Process, Tools & Optimization - Maintain and improve workflow systems and tools (Teams, Airtable, Basecamp, Excel, etc.)
• Ensure documentation, processes, and templates are clear, consistent, and communicated across teams
• Identify opportunities to streamline operations and improve efficiency, partnering with stakeholders to drive action

Requirements

• 3-5 years of experience in marketing operations, traffic management, or creative project management
• Meticulous attention to detail, accuracy, and follow-through
• Strong understanding of creative production and retail/brand marketing workflows
• Proven ability to manage multiple projects with competing priorities and shifting timelines
• Clear, confident communicator with strong stakeholder management skills
• Strong organizational, analytical, and problem-solving abilities
• Ability to remain calm, diplomatic, and solution oriented under pressure
• Proficient in MS Office, Google Suite, Airtable, Basecamp, and Adobe Creative Suite
• Self-motivated, collaborative, flexible, and highly organized with a positive, can-do attitude

Preferred

• Zumiez and/or retail industry experience preferred
• Experience working with in-house brand marketing teams and/or creative agencies
• Familiarity with campaign planning and cross-functional collaboration
• Understanding of action sports, streetwear, or youth culture
• A collaborative mindset with a passion for supporting creative and executional excellence

Benefits

• Pay Range: $66,500 - $81,500
• Medical, Dental & Vision Insurance, following an initial wait period.
• 401k after meeting qualifications
• Long Term Incentive Eligible
• Bonus Eligible
• Paid Parental Leave
• Life Insurance
• Paid Vacation
• Paid Sick Leave
• Stock Purchase Program
• Employee Discount on Zumiez product