Responsibilities

• Process & Workflow Management: Design, implement, and refine processes that improve team efficiency, campaign delivery, and project visibility.
• Own marketing project management tools, ensuring deadlines, owners, and milestones are clearly defined and tracked.
• Streamline handoffs between marketing and other departments (sales, product, training, operations) to reduce friction and rework.
• Data, Reporting & Performance: Build and maintain dashboards and reports to track KPIs across campaigns, content, pipeline, and lead generation.
• Partner with sales operations to ensure accurate lead tracking, funnel visibility, and attribution.
• Analyze performance regularly and recommend improvements to resource allocation, workflows, and campaign strategy to improve ROI.
• Stakeholder & Team Coordination: Act as the central point of contact for internal marketing requests and cross-functional initiatives.
• Manage intake of projects and requests, aligning prioritization with strategic business goals.
• Support leadership with planning cycles, marketing calendars, quarterly reviews, and performance/reporting rhythms.
• Technology & Tools: Oversee the use and optimization of marketing technologies (e.g., Salesforce, marketing automation, analytics, project management platforms).
• Identify opportunities to integrate tools and data sources for improved collaboration, visibility, and reporting accuracy.
• Provide training, documentation, and support to drive adoption and consistent use of marketing systems and processes.

Requirements

• 5+ years’ experience in marketing operations, revenue operations, or project/program management in a marketing environment.
• Strong background in workflow/process design and cross-functional project management.
• Proficiency with marketing and CRM platforms (e.g., Salesforce, marketing automation tools, Jira or similar project management software).
• Analytical mindset with experience building dashboards and performance reports (e.g., in Salesforce, GA, BI tools, or similar).
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to balance structure with agility in a fast-paced, high-growth, purpose-driven environment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance