Marketing Operations Director

Philadelphia, PA (Hybrid)

$90K/yr – $100K/yrSenior Level8+ years expFull time

Posted 6 days ago

Job Summary

Own the paid media strategy and measurement framework while coordinating cross-functional teams to optimize spend, drive event revenue, and deliver board-ready ROI reporting.

  • Own budget, relationships, and governance across paid media and events
  • Build and report on full-funnel measurement with ROI analysis

Job Description

Responsibilities

  • Own the annual paid media budget strategy, allocation, and vendor relationships across digital, print, sponsorship, and out-of-home channels
  • Negotiate media buys, sponsorship placements, and agency/vendor contracts; hold partners accountable to performance benchmarks with external agencies
  • Coordinate media purchasing across campaigns and departments to eliminate redundant spend and capture volume efficiencies
  • Establish approval workflows and spend governance in partnership with Finance
  • Design and own the marketing measurement framework: KPIs, dashboards, attribution, and board-ready reporting
  • Deliver monthly and quarterly performance reporting to the VP of Marketing with clear ROI analysis and reallocation recommendations
  • Build the data infrastructure (CRM, email, web, social, event platforms) needed for reliable full-funnel visibility
  • Set benchmarks for member acquisition cost, event marketing ROI, and campaign performance; drive continuous optimization
  • Own the marketing strategy for the Chamber's event portfolio — signature events and member experiences — from positioning through post-event analysis
  • Define audience targets, promotional mix, and revenue goals for each event in partnership with the Events and Membership teams

Requirements

  • 8+ years of progressive marketing experience with at least 3 years owning paid media budgets and vendor negotiations
  • Demonstrated track record of building measurement frameworks and reporting marketing ROI to executive audiences
  • Experience developing event or sponsorship marketing strategy with revenue accountability
  • Strong command of marketing analytics tools (CRM, GA4, email/social platforms) and budget management
  • Proven ability to operate cross-functionally with Finance, Events, and Membership functions

Preferred

  • Experience in membership organizations, associations, B2B, or civic/economic development marketing
  • Media buying or agency-side experience
  • People leadership experience
  • Familiarity with the Greater Philadelphia business community

Benefits

  • competitive compensation along with an outstanding benefits package.
  • professional development opportunities
THE CHAMBER OF COMMERCE FOR GREATER PHILADELPHIA logo

THE CHAMBER OF COMMERCE FOR GREATER PHILADELPHIA

The Chamber of Commerce for Greater Philadelphia brings area businesses and civic leaders together to promote growth and create opportunity in our region. Our members represent eleven counties, three states, and roughly 600,000 employees from thousands of member companies and organizations. And by bringing all kinds of businesses and leaders to the table—the new, the established, the big, the small, the growing, the thriving, the perennial, the innovative, and the experimental—we build community and find commonalities among us all.We advocate for regional development, business-friendly public policies, and economic prosperity. We support our members with practical, inspiring programs, resources, and events. And all that we do serves one clear, bold goal: to make Greater Philadelphia a great place for good business.

Philadelphia, Pennsylvania, USA
162 employees (22 in marketing)

Salaries

Posted range

$90K/yr – $100K/yr

Taken straight from the job posting.

See all THE CHAMBER OF COMMERCE FOR GREATER PHILADELPHIA salaries

Marketing Team

Marketing Team Size
16 (10% of company)
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
24.4K
Traffic Source Mix
Search
30.7%
Direct
59.2%
Referral
8.1%
Social
1%
Paid
0.9%

Headcount Trend

Current headcount: ~162

Recent News

THE CHAMBER OF COMMERCE FOR GREATER PHILADELPHIA logo

Marketing Operations Director

THE CHAMBER OF COMMERCE FOR GREATER PHILADELPHIA · Philadelphia, PA · Hybrid