Responsibilities

• Support the creation, execution, and monitoring of marketing and promotional campaigns across the Fanatics App for ecosystem marketing.
• Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end.
• Assist in briefing and QA’ing creative assets tied to campaigns.
• Troubleshoot operational issues and support launch adjustments to protect the customer experience.
• Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support.
• Recommend data driven improvements to structure, execution, and measurement.
• Champion the end to end customer experience through operational excellence.

Requirements

• 1–3 years of experience in operations, analytics, marketing operations, or a related role.
• Strong analytical mindset with experience working in data driven environments.
• Familiarity with the sports calendar and landscape
• Highly detail oriented with experience owning workstreams.
• Curious, fast learner with a willingness to dive deep into new systems and operational models.
• Collaborative, empathetic team player comfortable working cross functionally.
• Bachelor’s degree in Business, Marketing, Analytics, Sports, or related field.
• Willingness to work flexible hours including occasional evenings or weekends as needed.

Benefits

• Medical, Dental, Vision, 401K, paid time off and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more.
• We’ll also give you $700 to set up your home office!