Marketing and Community Engagement Manager

Phoenix, AZ (On-site)

$72K/yr – $75K/yrSenior Level4+ years expFull time

Posted 3 months ago

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Job Summary

Drive Prisma Community Care’s marketing and community engagement as a managerial lead focused on multi-channel campaigns and audience activation.

  • Own day-to-day marketing and community engagement execution across channels under senior leadership.
  • Must-have: 4+ years in marketing/communications with direct staff supervision.
  • Standout: Experience leading multi-channel campaigns and a small team to boost patient acquisition and brand visibility.

Job Description

Responsibilities

  • Lead day-to-day execution of Prisma Community Care’s marketing and community engagement strategy under the direction of the Senior Director of Marketing and Community Relations.
  • Translate strategic direction into coordinated plans, workflows, and deliverables across marketing, outreach, community engagement, and key events.
  • Manage a small team responsible for digital marketing, website and social media content, community outreach support, patient acquisition and retention marketing, brand visibility efforts, and community-facing programs.
  • Ensure work is aligned, organized, measurable, and executed effectively across channels.
  • Increase awareness and utilization of eligible services and strengthen community visibility and engagement.
  • Guide audiences from awareness to action and support retention and re-engagement efforts.
  • Support the Prisma Community Care mission of providing affirming and inclusive services to promote well-being and advance health equity.

Requirements

  • Bachelor’s degree in marketing, communications, public relations, business, nonprofit management, or a related field, or equivalent combination of education and experience.
  • 4+ years of progressively responsible experience in marketing, communications, outreach, community engagement, or related work.
  • 1+ years of direct staff supervision or team leadership.
  • Demonstrated experience managing multi-channel campaigns, projects, and workflows from planning through execution.
  • Strong experience in digital marketing, website content management, and social media strategy.
  • Experience using data and analytics to evaluate performance and improve results.
  • Strong written and verbal communication skills, including content development, editing, and message adaptation for different audiences.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to collaborate effectively across departments while maintaining clear priorities and accountability.
  • Demonstrated ability to engage respectfully and effectively with culturally diverse communities.

Preferred

  • Experience in healthcare, public health, nonprofit marketing, or mission-driven service organizations.
  • Experience with patient acquisition, patient engagement, or service-line marketing.
  • Experience with Google Analytics, SEO, email marketing platforms, CRM systems, and content management systems such as WordPress.
  • Experience managing or supporting events, outreach activities, or public-facing engagement campaigns.
  • Experience supervising staff in creative, outreach, or program coordination roles.
  • Familiarity with donor or fundraising marketing support.
  • Experience working with 2SLGBTQIA+ communities, HIV prevention, sexual health, or affirming care environments.
  • Bilingual in English and Spanish.

Benefits

  • 200 hours of PTO per year
  • Up to 13 paid holidays per year
  • Medical, dental, and vision insurance
  • Basic life, short-term, and long-term disability insurance paid by Prisma Community Care
  • Employee Assistance Plan (EAP)
  • Retirement savings
Prisma Community Care logo

Prisma Community Care

Prisma Community Care, formerly known as Southwest Center for HIV/AIDS, is Arizona’s home for affordable, affirming, and inclusive health and wellness services. Founded in 1990 as a resource for those affected by HIV/AIDS, we have expanded to become a comprehensive health and wellness clinic dedicated to serving everyone, especially those who have experienced discrimination in healthcare.Our services include quality care, mental health support, gender-affirming care, reproductive healthcare, testing, treatment, and education. At Prisma Community Care, our clients experience care that affirms their identity, supports their journey to wellness, and allows them to enjoy their best health.Prisma Community Care is a vital community center and resource for managing HIV, Hep C, and other STIs, and is among the largest community-based providers of testing, education, and community support as well as a nationally recognized model for PrEP/PEP intervention.Today, Prisma Community Care serves 30,000 Phoenix area clients annually and employs over 70 staff members.

Founded in 1990
Phoenix, Arizona, USA
98 employees (3 in marketing)

Traffic Signals

Monthly Visitors
7.4K
Traffic Source Mix
Search
36.4%
Direct
40%
Referral
5.8%
Social
16.3%
Paid
1.4%

Headcount Trend

Current headcount: ~98

Marketing Team

Marketing Team Size
3 (3% of company)