Marketing Automation Operations Specialist

USA (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 4 months ago

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Job Summary

Own end-to-end marketing automation lifecycle from build and deployment to optimization, ensuring reliable journeys, QA, and strong cross-functional service delivery.

  • Marketing Automation Development & Execution: build and optimize campaigns, journeys, and workflows across channels.
  • Operations & Administration: manage Marketing Cloud and related systems, campaign scheduling, QA, and stakeholder coordination.
  • Reporting & Optimization: monitor performance, derive actionable insights, and drive process improvements.

Job Description

Responsibilities

  • Marketing Automation Development & Execution
  • Marketing Automation System Administration
  • Reporting, Monitoring & Optimization
  • Provide a high level of customer service, display a positive image to internal and external customers, and promote organizational teamwork.

Requirements

  • Bachelor’s degree or equivalent combination of experience and education in marketing technology and marketing automation
  • 3–5 years of experience working in a marketing automation or email marketing platform (Salesforce Marketing Cloud preferred).
  • Demonstrated experience building and managing automated campaigns, journeys, or workflows.
  • Strong understanding of marketing operations, campaign scheduling, and QA processes.
  • Experience working in a structured, process driven environment with multiple stakeholders.
  • Strong organizational skills, attention to detail, and ability to manage competing priorities.

Preferred

  • Salesforce Certified Marketing Cloud Engagement Administrator.
  • Experience partnering with data, CRM, or IT teams in a cross functional MarTech environment.
  • Experience in regulated industries such as healthcare, nonprofit, or financial services.
  • Familiarity with email compliance standards and subscription management models.
  • Execution and delivery focused mindset with a desire to continuously improve processes.

Benefits

  • Competitive Health, Dental and Vision Plans
  • Retirement savings plan with employer match
  • Paid time-off
  • Tuition reimbursement
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American Integrity Insurance Company of Florida, Inc.

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