Responsibilities

• Responsibilities: Serve as the primary point of contact for assigned accounts, maintaining client satisfaction and engagement.
• Responsibilities: Foster long-term client relationships by understanding their business goals and aligning agency efforts with their success.
• Responsibilities: Provide strategic recommendations and manage expectations to ensure smooth collaboration.
• Responsibilities: Oversee the end-to-end executions of client campaigns including project timelines/schedules, budgets, and deliverables, ensuring all are executed efficiently and successfully.
• Responsibilities: Guide clients to achieve campaign goals and maximum ROI by providing performance data and suggestions for optimizations or new initiatives.
• Responsibilities: Keep agency leadership informed of the status of accounts, problems/solutions, and key meetings, pulling in SMEs as needed.
• Responsibilities: Motivate and lead internal teams through clear communication and direction, ensuring that all teams are aligned on both internal and client expectations.
• Responsibilities: Oversee, manage and approve account invoicing, ensuring alignment with campaign monthly forecasts in effort to achieve agency financial health.
• Responsibilities: Identify opportunities to grow existing accounts through additional services or expanded scope.
• Responsibilities: Support new business pitches and contribute to the agency’s overall growth strategy.

Requirements

• Requirements: 5+ years of experience in account management, marketing, or client services within an agency or marketing organization, preferably within senior living or 55+ real estate industry.
• Requirements: Deep understanding of marketing strategy, campaign execution, and performance optimization.
• Requirements: Strong ability to develop and present strategic recommendations to clients.
• Requirements: Experience managing budgets, project timelines, and cross-functional teams.
• Requirements: Proficiency in marketing analytics, CRM tools, and performance tracking.
• Requirements: Workamajig or other robust project management software experience required.

Preferred

• Preferred: A passion for new technology and marketing tools
• Preferred: Preferably experience within senior living or 55+ real estate industry