Own end-to-end donor engagement and fundraising content programs across email and mobile, turning data insights into optimized donor journeys and revenue growth.

• Plans, drafts, and develops comprehensive outbound content calendars for the DLCC’s email and mobile programs, in alignment with organizational strategies.
• Designs and implements long-term content, audience segmentation, and optimization plans in consultation with the Deputy Director.
• Analyze donor behavior and campaign metrics to inform and optimize grassroots fundraising strategies.
• Monitor grassroots donor progression through the fundraising cycle, identifying bottlenecks and opportunities to advance donors through the pipeline.
• Collaborate with marketing, development, and external vendors to integrate data insights into fundraising content and strategies.
• Provide data-informed feedback and recommendations to the Deputy Director and Senior Director on email, mobile, acquisition, and reactivation strategies.
• Executes email, mobile, acquisition, and reactivation strategies.
• Monitors email deliverability metrics and executes list hygiene efforts across the DLCC’s platforms, troubleshooting with the Deputy Director and Senior Director when necessary.
• Collects and provides feedback on the quality and functionality of DLCC’s digital fundraising technology platforms, including the organization’s deliverability tools, CRM, CMS, and contribution platforms.
• Troubleshoot technology platforms with the online team, as needed, and appropriately escalate.