Manager, L&D Measurement & Evaluation

New Orleans, LA (On-site)

$92K/yr – $213K/yrManager5+ years expFull time

Posted 4 months ago

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Job Summary

Drive measurement and analytics for learning programs, turning data into decisions that boost impact.

  • Must-have: 5+ years in learning measurement/analytics in corporate or professional services
  • Standout: Proficiency with Excel/Power BI/Alteryx and survey tools plus evaluation frameworks
  • Standout: Experience with Kirkpatrick or ROI methodologies

Job Description

Responsibilities

  • Design and implement comprehensive measurement strategies aligned with business and learning goals; develop and maintain evaluation frameworks to assess the effectiveness of Learning and Development programs, including behavior change, and business impact
  • Build and deploy a range of effective data collection methods including surveys, knowledge assessments, focus groups, and others; analyze quantitative and qualitative data to generate actionable insights and recommendations while demonstrating expertise in data wrangling, statistical analysis, and management of large data sets
  • Create compelling dashboards, reports, and presentations for senior stakeholders; translate complex data into clear narratives that influence decision-making and learning design
  • Partner with learning teams, business leaders, and analytics teams to identify KPIs and success metrics that align with business goals; serve as a trusted advisor on learning impact and performance improvement
  • Act with integrity and professionalism to uphold KPMG's respectful and courteous work environment

Requirements

  • Minimum five years of recent experience in learning measurement, evaluation, or analytics in a professional services or corporate environment is preferred
  • Master's degree from an accredited college or university is preferred. Minimum of a Bachelor’s degree in education, psychology, business, or related field is required
  • Experience with Kirkpatrick's model, ROI methodology, or other evaluation frameworks; background with statistical analysis and research methods
  • Strong proficiency in data analysis tools (such as Excel, Power BI, Alteryx) and survey platforms
  • Ability to manage multiple projects and priorities in a fast-paced environment; Change management or organizational development experience is desirable
  • Familiarity with learning management systems (LMS) and learning experience platforms (LXP)
  • Excellent communication and storytelling skills, with the ability to influence stakeholders
  • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

Preferred

  • Change management or organizational development experience is desirable
  • Familiarity with learning management systems (LMS) and learning experience platforms (LXP) is desirable
  • Master's degree preferred (in addition to required Bachelor's)

Benefits

  • comprehensive benefits package including medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support mental health
  • Personal Time Off per fiscal year, holidays observed, and two breaks each year where PTO is not required (year-end and around July 4th)
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KPMG US

KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. With 90+ offices and more than 36,000 employees and partners throughout the US, we’re leading the industry in new and exciting ways. Our size and strength make us much more agile and responsive to changing trends.

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