Manager, Executive Social Strategy & Operations Lead at DoorDash USA | Los Angeles, CA | $136K/yr – $200K/yr

Manager, Executive Social Strategy & Operations Lead

Los Angeles, CA (On-site)

$136K/yr – $200K/yrManager6+ years expFull time

Posted 4 months ago

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Job Summary

Drive executive social strategy and day-to-day execution for high-visibility accounts, with X as the primary channel and cross-functional collaboration.

Own a repeatable content pipeline and drafts for founder and executive social accounts on X.
Must-have: 6+ years building social-first narratives, especially on X.
Standout: Strong cross-functional collaboration and building a scalable voice and distribution system.

Job Description

Responsibilities

Provide strategic and tactical counsel to executives on their social media presence, specifically on X.
Support the social media presence for several founder, executive, and corporate accounts: build a repeatable content pipeline, draft posts/threads, and advise when to engage (and when not to).
Assess existing and new accounts: network mapping, engagement strategy, amplification plans, and experiments to help the right stories travel to the right people.
Launch new accounts and build their audiences as needed, defining the voice, content franchises, guardrails, and distribution operating system.
Translate complex topics into platform-native thinking (earnings context, AI strategy, autonomy, regulation, marketplaces, our technology roadmap).
“Build in public” for emerging initiatives: share progress without over-sharing (partner with Product/Engineering to package demos, milestones, and learnings).
Work cross-functionally with Brand Social, Policy, Legal, IR, and Employer Brand to move quickly while staying accurate.
Build a learning loop: define what “good” looks like (beyond likes), track outcomes, run post-mortems, and refine strategy.

Requirements

6+ years of experience building and scaling social-first narratives for a high-visibility company, product, or principal, and owning strategy, voice, drafting, and distribution (especially on X).
Ability to grow and sustain a credible presence on X (brand or principal) with measurable distribution outcomes.
Exceptional writing and editing (able to write like a human, in an executive voice, at speed).
Strong judgment coupled with a high risk tolerance (understand second-order effects, escalation, and how to operate under public-company constraints).
Deep curiosity about technology and the economy (comfortable with finance and policy audiences and technically fluent conversations).
Operator mindset (build a system—formats, pipeline, measurement, and iteration—not just posting).
Comfortable pushing back on senior leaders with clarity and good instincts.
X is the primary platform. YouTube, Substack, Threads, and LinkedIn are secondary channels.
Traditional comms or PR experience is not required.

Benefits

DoorDash offers a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
DoorDash medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.