Manager, E-Commerce

Atlanta, GA (On-site)

Salary Not AvailableManager3+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive end-to-end e‑commerce ownership for Mashburn’s Shopify sites, combining site merchandising, content accuracy, and data-driven optimization to improve conversions.

  • Own homepage, navigation, and catalog merchandising and ensure content accuracy across Sid and Ann Mashburn on Shopify.
  • Must-have: 3+ years of B2C ecommerce experience with Shopify and GA proficiency.
  • Standout: Cross-functional collaboration with Creative, Brand Marketing, Merchandising, and Sourcing to implement process improvements.

Job Description

Responsibilities

  • Achieve company financial goals for Web channel.
  • Own accuracy of all website content in Shopify for both Sid and Ann Mashburn brands.
  • Implement and maintain data-informed best practices for end-to-end homepage, navigation, and site merchandising strategy; manage Athos Commerce vendor relationship.
  • Partner with Creative to maintain email marketing and site content calendars, including creative asset requests and briefs.
  • Assist in weekly email deployments.
  • Manage D-Catalog process for seasonal catalogs.
  • Oversee seasonal sale setup and takedown (including Summer, BFCM, and Winter sales promotions).
  • Troubleshoot site issues with development agency and implement fixes.
  • Use data to identify opportunities to continually improve customer experience and conversion rate.
  • Report weekly and monthly KPIs using Google Analytics, Power BI, Shopify, Klaviyo, and Loop.

Requirements

  • 3+ years B2C e-commerce experience at a mid to large sized company required, ideally in apparel.
  • Experience with Google Analytics and Shopify/Shopify Plus required.
  • Athos Commerce or other personalization/merchandising tools experience preferred.
  • Data and customer-focused mindset with keen attention to detail and accuracy.
  • Results-driven and curious. Excited to take data and translate it to a customer-focused plan.
  • Driven, resourceful problem-solver and team player with a "no task is too small" attitude.
  • Strong project management skills with the ability to manage multiple tasks simultaneously.
  • Microsoft Excel proficiency (including vlookups, pivot tables, advanced formulas, etc.).
  • Self-starter with a deep desire to work in a highly cross-functional and entrepreneurial setting.
  • Reflect our core values of Hard Work, Hopeful, Helpful, Honest, Humble, Hospitable and Nimble.

Preferred

  • Athos Commerce or other personalization/merchandising tools experience preferred.
Sid Mashburn and Ann Mashburn logo

Sid Mashburn and Ann Mashburn

We’re a vertically-integrated retailer of cool, special, useful things for men and women (mostly clothes). We work super-hard to design, source, produce, offer, and deliver what we think are the greatest products on the planet. Ann and I have always loved finding and making great things to share with people – in short, making a connection with everyone. We’ve had this itch since we were young, making mix tapes and organizing parties. Together, we opened a single shop on the west side of Atlanta in 2007... and then we kept going. Because you don’t need a lot of choices... you just need the right choices.We’d had this sort of mental, analog Pinterest board brewing since we met, of all the things we loved and wanted to put together in one place. So when we began, we knew it wasn’t only about making cool, special, useful things. It was about the curating of them, making the selection a little less daunting, a little easier, even fun. SID and ANN shops opened in Houston in winter 2013, Georgetown, Washington, D.C. and Dallas, in fall 2015. In fall 2016 a Sid Mashburn-only men’s shop opened in the Brentwood Country Mart in LA, and during winter 2022 the NYC SID and ANN shop opened on the Upper East Side in Manhattan.In addition to the retail locations, the e-commerce shop at www.shopmashburn.com serves customers from all over the world. Ours is a simple concept: a combination of our own designed-and-produced clothing (shirting, trousers, footwear, accessories, made-to-measure tailored clothing) and our favorite classic, iconic, and hard-to-find pieces... all in a space designed to feel as beautiful, inspiring, and welcoming as possible. Our role is not only to offer great things, but to provide over-the-top service: whether it’s making sure your things fit perfectly, recommending a record, or making a dinner reservation, we are here to make it happen.

Founded in 2007
156 employees (28 in marketing)

Traffic Signals

Monthly Visitors
178.5K
Monthly Google Ads Budget
$596
Traffic Source Mix
Search
26.9%
Direct
60.2%
Referral
7.6%
Social
3.5%
Paid
1.6%

Headcount Trend

Current headcount: ~156

Marketing Team

Marketing Team Size
10 (6% of company)
Median Career Experience
10.5 years
Median Tenure
3.3 years

Funding

Total Funding
$8.3M
Last Raise
$2M
Debt Financing, 10 years ago

Funding History

  • Apr 2016
    Debt Financing • $2M
  • Apr 2015
    Series Unknown • $5.7M
  • Apr 2013
    Angel • $550.3K