Manager, Content Merchandising and Audience Engagement

Universal City, CA (Hybrid)

$105K/yr – $115K/yrManager3+ years expFull time

Posted 5 weeks ago

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Job Summary

Own and optimize the on platform merchandising for content discoverability and engagement across AVOD/FAST, balancing editorial judgment, audience insights, and partner outcomes.

  • Merchandising strategy and calendars to drive viewership, watch time, and monetization.
  • Coordinate with Content Acquisition, Programming, Marketing, Product, Analytics, and external partners to plan launches and promos.
  • Evaluate placements and assets using testing results to improve future campaigns.

Job Description

Responsibilities

  • Develop, execute, and optimize merchandising strategies that increase content discoverability, audience engagement, and viewership across the Free-to-Watch platform
  • Curate featured collections, thematic programming, seasonal campaigns, and promotional experiences that drive content consumption and retention.
  • Leverage audience insights, performance data, and market trends to inform merchandising decisions and improve business outcomes.
  • Monitor and analyze key performance indicators including viewership, watch time, engagement, content performance, and monetization metrics.
  • Develop and maintain merchandising calendars aligned with content releases, seasonal opportunities, marketing initiatives, and business priorities.
  • Partner with Content Acquisition, Programming, Marketing, Product, Analytics, and external content providers to support content launches and promotional campaigns.
  • Build and maintain strong relationships with internal stakeholders and external content partners.
  • Oversee the creative asset strategy for site merchandising, including hero placements, promotional artwork, collection imagery, and seasonal campaigns.
  • Manage and prioritize creative production requests, ensuring timely delivery of high-quality assets that support merchandising and business objectives.
  • Collaborate with Product, Design, and Marketing teams to continually improve the customer experience and content discoverability.

Requirements

  • 3+ years of experience in merchandising, programming, content strategy, digital media, streaming, entertainment, or a related field.
  • Experience working with AVOD, FAST, streaming, digital publishing, or media platforms preferred.
  • Strong analytical skills with experience using data and audience insights to drive business decisions.
  • Experience with analytics, reporting, and business intelligence tools.
  • Understanding of content merchandising, audience engagement strategies, and digital consumer behavior.
  • Experience managing creative workflows to deliver customer-facing assets. Strong understanding of visual merchandising principles and content presentation best practices.
  • Ability to translate business objectives into effective creative direction.
  • Exceptional organizational and project management skills with the ability to manage multiple priorities and deadlines simultaneously.
  • Strong communication, presentation, and stakeholder management skills. Experience with content management systems (CMS), publishing tools, and digital workflows.
  • Proven ability to build collaborative relationships across internal teams and external partners.

Preferred

  • Bachelor's degree in Business, Marketing, Communications, Media, or a related field.
  • Passion for film, television, streaming, and entertainment.
  • Strong knowledge of the AVOD, FAST, and broader digital video ecosystem.
  • Understanding of advertising-supported business models and content monetization strategies.
  • Strong business acumen with the ability to balance strategic thinking and hands-on execution.
  • Excellent editorial instincts combined with a data-driven approach to decision making.
  • Ability to work independently while contributing effectively within highly collaborative teams

Benefits

  • This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.
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Versant Media

VERSANT is an industry-leading media and entertainment business with a strong portfolio of networks and complementary digital platforms, including renowned brands MS NOW, CNBC, USA Network, Golf Channel, E!, SYFY, Oxygen GolfNow, Fandango, Rotten Tomatoes and SportsEngine. VERSANT’s iconic and award-winning businesses serve its audiences through four core markets: political news and opinion, business news and personal finance, golf and athletics participation, and sports and genre entertainment.

6.2K employees (2,527 in marketing)

Headcount Trend

Current headcount: ~6.2K

Marketing Team

Marketing Team Size
1,547 (25% of company)
Median Career Experience
13 years
Median Tenure
0.8 years
Marketing Roles Posted (Last 30 Days)
2