Responsibilities

• Reporting to the Associate Director, Communications, the Manager, Communications will help create and implement communications strategies to advance key priorities: awareness, scholar enrollment, talent recruitment, staff culture, leadership visibility, thought leadership, and philanthropy.
• Working in collaboration with members of the Communications Department, and stakeholders across the organization, they will do this primarily through the creation of written storytelling highlighting our local Harlem-based programs; management of our staff intranet and newsletter; support of our earned media efforts; development and refinement of our core messaging; copywriting; and editing.
• Some travel is required.
• Help develop and implement editorial strategies and innovations to advance our key priorities, particularly elevating the brand profile of our local, Harlem-based programming and fostering staff culture
• Create and/or edit written content highlighting the work of HCZ and our scholars, families, community members, and staff members; this includes: website content, newsletters, emails, advertising copy, and social media captions
• Manage our “In The Zone” staff communications platforms, e.g., intranet (Jostle) and staff newsletter (Mailchimp) to inform and inspire staff members, including: creating a content calendar and ensuring alignment with org-wide priorities, sourcing content, and analyzing and reporting on performance data to optimize engagement
• Develop and implement an approach to gather, report, and offer recommendations on staff feedback, including leveraging the intranet, staff newsletter, and survey platforms
• Create and/or edit written content for high-level, executive deliverables, including reports, recaps, and presentations, including our biennial Impact Report
• Help develop and refine core organizational messaging for our work, impact, and programs
• Edit and ensure internal stakeholder-written communications meet standards for quality and messaging alignment

Requirements

• At least 5-6 years’ experience working in communications, public relations, marketing, journalism, brand management, or related fields
• Ability to juggle multiple projects and priorities at once
• Commitment to HCZ values and mission
• Strong written and verbal communication and editing skills
• Experience with Mailchimp or other email marketing platform required
• Experience with intranet platforms strongly preferred
• Bachelor’s Degree or equivalent strongly preferred

Benefits

• Highly competitive base salaries
• Paid time off
• Employee referral bonus
• Career advancement
• No-cost health insurance
• Life insurance
• Short-and long-term disability
• Additional voluntary benefits
• Wellness discounts
• Commuter benefits