Lead Generation Strategy Director - Operations

Chicago, IL (Hybrid)

$143K/yr – $214K/yrDirector/Executive8+ years expFull time

Posted 3 weeks ago

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Job Summary

Own cross-functional lead generation operations and ABM coordination to build and optimize the end-to-end lead funnel from inbound, outbound, and event channels, driving faster routing, higher quality leads, and stronger pipeline impact.

  • Lead generation ownership: set strategy and run the end-to-end process from event follow-up to outbound prospecting and nurture to maximize conversion.
  • Cross-functional play: align sales, marketing, product, and market intelligence on target segments, messaging, and campaign execution for pipeline growth.

Job Description

Responsibilities

  • Determines strategies and key focus areas to identify, engage, qualify, and cultivate high-value prospects through inbound, outbound, account-based, and event-driven lead generation initiatives.
  • Collaborates with sales, marketing, product, client partnership, and event teams to develop targeted messaging, account engagement strategies, and campaign execution that align with business priorities, growth markets, and client needs.
  • Determines efficient lead management processes, qualification criteria, CRM workflows, and performance metrics that improve speed-to-lead, lead quality, conversion rates, and overall pipeline generation (including lead lifecycle stages, routing rules, and follow-up SLAs).
  • Collaborate with Sales, Marketing and Market Intelligence teams to identify new growth opportunities, target segments, and strategic accounts that support pipeline growth and business development initiatives.
  • Partners cross-functionally to operationalize lead generation strategies, improve campaign execution, and ensure qualified opportunities are effectively transitioned to sales through a disciplined lead qualification process and closed-loop feedback on lead disposition and quality.
  • Establishes and optimizes end-to-end lead generation processes, including event follow-up, inbound lead routing, outbound prospecting workflows, CRM data integrity, and lead nurturing to maximize conversion and pipeline impact.
  • Communicates and ensures all lead generation activities adhere to relevant regulations, CRM governance standards, and best practices for accurate reporting, lead tracking, and operational excellence.
  • Serves as a subject matter expert by influencing best practices in account-based lead generation, CRM utilization, lead qualification, and continuous process improvement across cross-functional teams.
Elevance Health logo

Elevance Health

3.5 Glassdoor

Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.   Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.  We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.

Founded in 1944
Indianapolis, Indiana, US
43K employees (688 in marketing)
58% recommend to a friend
60% CEO approval

Traffic Signals

Monthly Visitors
295K
Traffic Source Mix
Search
22.8%
Direct
58.2%
Referral
16.3%
Social
1.9%
Paid
0.7%

Headcount Trend

Current headcount: ~42.8K

Marketing Team

Marketing Team Size
533 (1% of company)
Median Career Experience
18.5 years
Median Tenure
5.2 years
Marketing Roles Posted (Last 30 Days)
6

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