Lead, Agentic Operations + GTM Engineering at RevSpring | Nashville, TN

RevSpring

Lead, Agentic Operations + GTM Engineering

Nashville, TN (On-site)

Salary Not AvailableSenior Level4+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the end-to-end automation fabric for revenue operations, connecting CRM, LMS, marketing, and AI layers to run processes from trigger to system-of-record update, with governed AI workflows and measurable pipeline impact.

System integration & orchestration: align HubSpot, Salesforce, Absorb, Claude, and Groove to create a single data and action flow.
Governed AI workflows & tooling: design permissioned, logged, and auditable AI processes with human-in-the-loop checks.
Measurement & enabling the team: own pipeline reporting and empower Marketing, BDR, and Enablement to adopt these workflows.

Job Description

Responsibilities

Systems integration & orchestration — your core focus. Connect our existing stack — HubSpot, Salesforce, Absorb (LMS), Claude, Chat, and Groove — into one coordinated system. Using APIs, webhooks, and orchestration platforms, you’ll make data and actions flow across the CRM, marketing automation, the LMS, and the AI layer, so a process can run from trigger to AI step to system-of-record update without manual handoffs. Everything else is built on top of this.
Governed AI workflows. Design AI workflows that are controlled by default: permissioned access, approval gates, human-in-the-loop checkpoints, brand- and compliance-safe outputs, and complete logging. Leadership should always be able to see what an automation did, trace why, and stop any step. Control is built in, not bolted on.
AI agents & tooling. Build and maintain the AI content engine, prompt libraries, and Claude-based (and other LLM) agents that power demand generation, BDR prospecting, product marketing, and enablement.
Workflow automation. Find the repetitive, high-friction work across the commercial team — lead routing, handoffs, content assembly, reporting, onboarding and training in Absorb, and follow-up — and automate it from end to end.
Measurement & attribution. Own the data behind pipeline reporting: MQL-to-SQL conversion, cost per opportunity, campaign and channel ROI, and BDR pipeline contribution. Build the dashboards leadership uses to decide where to invest.
Enabling the team. Be the in-house expert who helps Marketing, BDR, and Enablement adopt these workflows, and who translates between commercial goals and technical execution.

Requirements

Experience connecting GTM or commercial systems with APIs, webhooks, and orchestration platforms (such as Clay, Make, n8n, or Zapier) — building workflows across multiple tools, not one-off fixes.
Hands-on experience with a modern commercial stack: a CRM (Salesforce and/or HubSpot), marketing automation, and the ability to get up to speed quickly on an LMS like Absorb.
Practical fluency with LLMs and prompt engineering — ideally Claude or the Anthropic API — with real examples you’ve shipped.
A control-and-governance mindset, with experience building automation that includes permissions, approval gates, human-in-the-loop checkpoints, and logging.
Working coding ability in Python, JavaScript, or similar — enough to build, debug, and connect systems.
Strong RevOps instincts: funnel mechanics, attribution, pipeline math, and the data discipline behind them.
A B2B SaaS or revenue-technology background, ideally with exposure to healthcare and/or financial services.
Direct experience administering or integrating Absorb (or a similar LMS) and Salesforce.
Experience standing up an AI or automation capability — and its controls — from scratch.
Comfort working as a team of one before building a team.
APIs & webhooks: comfortable reading API documentation and building integrations with REST and JSON, including authentication (OAuth 2.0, API keys and tokens), pagination, and rate limits, plus triggering and consuming webhooks.

Preferred

Familiarity with Claude or the Anthropic API is a strong plus.
Exposure to healthcare and/or financial services

RevSpring

3.2 Glassdoor

RevSpring transforms complex financial journeys into intuitive financial pathways by understanding human, historical, and fiscal context. Through data-driven insight, RevSpring designs, analyzes, and improves communications and billing solutions that increase consumer engagement and payment rates.North America’s leading healthcare organizations, revenue cycle management, and accounts receivables management companies trust us to maximize their financial results through dynamic and personalized print, online, phone, email, and text communications and self-service payment options.

Founded in 1981

Nashville, Tennessee, USA

721 employees (34 in marketing)

www.revspringinc.com

43% recommend to a friend

58% CEO approval