Industry Client Solutions Manager - Commerce - New York

New York City, NY (On-site)

$73K/yr – $107K/yrMid Level5+ years expFull time

Posted 4 weeks ago

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Job Summary

Own client-facing advisory work as a solutions partner, turning TikTok product capabilities into measurable business impact for campaigns and always-on programs.

  • Consultation & Strategy: link marketing objectives to client outcomes through product adoption, campaign planning, and optimization.
  • Technical Enablement & Education: drive Pixel/MMP setups, shop integrations, and hands-on enablement with workshops and business reviews.
  • Measurement & Optimization: build test and learn, monitor delivery in real time, and present actionable insights to improve performance and revenue impact.

Job Description

Own client-facing consulting with a solutions orientation, linking TikTok product adoption to client outcomes while staying ahead of market and competitive moves.

  • Act a Consultant to clients and internal stakeholders
  • Operate as solutions partner for clients and agencies, covering product adoption, campaign strategy, and optimization to link marketing objectives to business outcomes.
  • Stay current on product developments, market trends, vertical movements, and competitor activity to advise clients and internal teams with forward-looking recommendations.
  • Build Test & Learn frameworks leveraging TikTok’s measurement solutions (BLS, CLS, Ad Effectiveness, Incrementality, etc.) to demonstrate full-funnel business impact.
  • Drive and facilitate the adoption and correct implementation of Pixels, SDKs, Mobile Measurement Partners (MMPs), and TikTok Shop integrations, ensuring technical accuracy and functionality.
  • Develop and deliver narratives, workshops, and business reviews to upskill clients, agencies, and cross-functional partners on TikTok solutions and best practices.
  • Clearly articulate and establish the value of TikTok within the client’s media mix and long-term communication strategy.
  • Manage and grow post-sale relationships with clients and agencies, serving as the technical and strategic point of contact.
  • Review and challenge media plans with a hands-on perspective, providing actionable recommendations for success.
  • Own end-to-end campaign executional checks: campaign setup validation in TikTok Ads Manager (naming conventions, tracking, placements, optimization settings), creative QA, and compliance.
TikTok logo

TikTok

3.2 Glassdoor

TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.

Founded in 2003
Los Angeles, California, US
71K employees (26,053 in marketing)
48% recommend to a friend
70% CEO approval

Traffic Signals

Monthly Visitors
3B
Traffic Source Mix
Search
36.6%
Direct
59.4%
Referral
2.7%
Social
1.1%
Paid
0.2%

Headcount Trend

Current headcount: ~79.7K

Marketing Team

Marketing Team Size
23,667 (30% of company)
Median Career Experience
11 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
76

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