Responsibilities

• Manage implementation projects and retainer relationships, ensuring quality work is delivered on time and within budget.
• Manage client communications, keeping them up to date on project status and answering questions in a timely manner.
• Conduct HubSpot audits to help clients understand where they may be deviating from best practices.
• Hold discovery meetings to understand client challenges and create implementation plans to achieve their goals.
• Execute hands-on HubSpot onboarding, consulting, and implementation work inside client portals across the full HubSpot platform.
• Help clients identify additional ways they can leverage HubSpot to create value for their organization.
• Provide HubSpot training and documentation to clients’ users.

Requirements

• 3+ years of experience using HubSpot software, including the initial onboarding process
• 2+ years of experience in a similar role at a HubSpot partner agency
• 2+ years of experience training others on HubSpot software
• experience managing client relationships
• experience with project management; developing project plans and schedules, and leading those projects to successful conclusions
• experience with helping others solve problems or implement new strategies using HubSpot's capabilities
• proficient knowledge of the business strategies and functions that companies use HubSpot to execute (ie. inbound marketing, inside sales, etc.)
• experience with basic troubleshooting and auditing performance within HubSpot
• eligible for full-time, W2 employment in the United States and able to work during standard US business hours
• Bonus: You have experience with API integrations, coded workflow actions, and/or HubSpot development

Preferred

• Bonus: You have experience with API integrations, coded workflow actions, and/or HubSpot development

Benefits

• Profit-sharing bonus program
• 401k with 4% match
• Unlimited PTO
• 5 paid holidays + paid shutdown from December 24th through January 1st
• Annual trip to HubSpot's INBOUND conference
• Paid parental leave
• Fully remote team with flexible working schedules