Responsibilities

• Serve as a primary point of contact for a portfolio of active client accounts.
• Lead calls, gather requirements, and translate business objectives into implementation plans.
• Communicate proactively with clients, including setting expectations, surfacing risks, and delivering results without needing to be meticulously managed.
• Balance multiple accounts simultaneously with clear prioritization and follow-through.
• Be comfortable configuring tailored data models and business processes inside of HubSpot.
• Translate client business problems into HubSpot solutions and provide recommendations clearly and confidently.
• Build and maintain workflows, sequences, and automation across Sales, Marketing, and Service Hubs.
• Set up dashboards and reports that give clients meaningful visibility into their business.
• Conduct portal audits and QA your own work before it reaches the client.
• Use AI tooling as a core part of your daily workflow — for documentation, audits, data analysis, and client deliverables.

Requirements

• 2–4 years of hands-on HubSpot experience, including CRM implementation and multi-hub configuration.
• Agency or consultancy experience is a major plus. Ideally, you've managed client relationships, juggle competing priorities, and delivered before deadlines in fast-pace environments.
• Proven ability to gather requirements from stakeholders and translate them into actionable implementation plans.
• Solid working knowledge of HubSpot CRM, Sales, Marketing, and/or Service Hub at the Professional or Enterprise level.
• Familiarity with integration patterns and connected systems (e.g., Zapier, Make, native integrations).
• Proficient understanding of data governance – clean properties and rich descriptions, consistent naming conventions, and congruent builds.
• Comfortable using AI tools as daily operational tools for research, implementation, documentation, and problem-solving.
• Willing to learn and adopt new AI-powered workflows as our tooling evolves.
• You don't need to be an AI engineer, but you need to be someone who leans into these tools rather than resisting them, and isn't afraid to learn a new way to work.
• Clear, confident communicator who can simplify technical topics for non-technical stakeholders.
• Organized enough to track deliverables, timelines, and open items across multiple accounts without things slipping.
• Proactive and accountable. You flag issues early, follow through, and own your work visibly.

Preferred

• Agency or consultancy experience is a major plus.

Benefits

• Competitive salary, bonus potential, profit sharing, and up to 90% company-covered health, dental, and vision insurance.
• 15 days of PTO + 9 paid holidays annually.
• Fully remote and flexible work environment — built on trust, transparency, and mutual accountability.