Responsibilities

• Promote awareness of our services and resources within the community
• Distribute approved educational and marketing materials
• Attend community events, health fairs, and outreach activities
• Provide general information regarding our services and available resources
• Direct interested individuals to authorized staff for screening, eligibility review, and enrollment processes
• Maintain records of outreach activities as required
• Represent the organization professionally and ethically at all times
• Willing to drive your own car preferred

Requirements

• Comply with all federal, state, and local laws, including HIPAA and Medicaid program requirements
• Do not offer, provide, solicit, or accept gifts, incentives, payments, or anything of value in exchange for referrals, member enrollment, or utilization of services
• Do not guarantee eligibility, enrollment, approval, or receipt of services
• Do not conduct screenings, assessments, eligibility determinations, care management activities, or service authorizations unless specifically trained and authorized
• Protect confidential information and follow all privacy and security policies
• Immediately report any compliance concerns to management
• Strong communication and interpersonal skills
• Ability to engage with community members in a professional manner
• Ability to work independently and maintain professionalism in community settings
• Willing to drive your own car preferred

Preferred

• Experience in outreach, customer service, healthcare, or social services preferred

Benefits

• Collaborative and supportive work environment with a team of dedicated professionals
• Professional development opportunities to enhance your skills and knowledge
• Opportunity to make a meaningful impact in the lives of children and families in Brooklyn