Head of Growth

USA (Remote)

$250K/yr – $310K/yrSenior Level12+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the growth engine end to end across web, paid media, and lifecycle, turning data into bets that move pipeline, revenue, and ARR.

  • Lead web and PLG activation with a test-and-learn rhythm to lift conversions and ARR.
  • Set paid media strategy and run named-account ABM plays with signals and orchestration with Sales and Product Marketing.
  • Build lifecycle programs and a rigorous pipeline/stage reporting cadence to guide investment and stop/continue decisions.

Job Description

Responsibilities

  • Lead PolyAI's growth strategy across web, paid media, demand generation, lifecycle, and builder/PLG activation
  • Build and scale a high-performing growth engine that drives awareness, engagement, pipeline, and revenue
  • Own the website as a strategic growth asset: positioning, buyer journeys, conversion, and experimentation
  • Set the paid media strategy and investment model across channels, with clear accountability for performance and efficiency
  • Lead named-account ABM and precision-marketing programs with defined plays, signals, and orchestration, alongside Product Marketing and Sales
  • Build lifecycle and nurture programs that support acquisition and expansion
  • Establish a rigorous operating cadence, including pipeline reporting by stage, source, and segment
  • Use data to decide where to invest, where to improve, and where to stop
  • Hire, develop, and lead a strong team

Requirements

  • A builder's mindset: a desire to automate, to become AI-fluent on the edge of the market, and to ship leverage rather than delegate it
  • 10 to 12+ years in B2B / B2C2B demand generation and growth
  • Experience at a Tier-1 startup backed by Tier-1 VCs, helping take organizations from $100M to $200M+
  • Both PLG and sales-led (SLG) experience, including the transition from product-led to sales-led, and demand generation across multiple segments
  • A track record of named-account and precision-marketing programs that produced attributable pipeline
  • A point of view on attribution that goes beyond last-touch
  • Experience building or rebuilding a lifecycle program end to end
  • Comfort owning web and conversion as your own surface
  • The discipline to kill underperforming channels rather than hedge
  • Strong cross-functional credibility with Sales, Product Marketing, and Finance
  • Experience with vertical campaigns or developer marketing is a plus

Preferred

  • Experience with vertical campaigns or developer marketing is a plus.

Benefits

  • 💰 Participation in the company’s employee share options plan
  • 🏥 Comprehensive health coverage for you and your loved ones
  • 👪 Life Insurance
  • ◻️ STD and LTD
  • 💰 The opportunity to contribute to the company's 401k plan
  • 🏝 Flexible PTO policy + 11 designated company holidays
  • 📚 Annual learning and development allowance
  • 🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
  • 🧡 Enhanced parental leave
  • 👨‍👩‍👧 Company-funded fertility and family-forming programmes
  • 🌸 Menopause care programme with Maven
  • 🌎 Sabbatical Program: 5-week paid sabbatical available after 5 years of employment
PolyAI logo

PolyAI

The leading provider of enterprise AI agents for customer service. PolyAI resolves millions of customer service inquiries on behalf of the world's most trusted brands, providing engaging and lifelike experiences that feel like talking to a real person.

Founded in 2017
San Mateo, California, USA
342 employees (41 in marketing)

Traffic Signals

Monthly Visitors
168.4K
Monthly Google Ads Budget
$102.6K
Traffic Source Mix
Search
48.9%
Direct
39.6%
Referral
7.6%
Social
2.9%
Paid
0.9%

Headcount Trend

Current headcount: ~342

Marketing Team

Marketing Team Size
18 (5% of company)
Median Career Experience
11 years
Median Tenure
1.6 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$202M
Last Raise
$86M
Series D, 3 months ago

Funding History

  • Dec 2025
    Series D • $86M
  • May 2024
    Series C • $50M
  • Sep 2022
    Series B • $40M

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