Responsibilities

• Launch & Lead USA Operations
• Take ownership of Sendfluence’s expansion into the US
• Establish ways of working aligned with our UK team
• Act as the key point of contact for US-based clients
• Client Strategy & Delivery
• Lead CRM and email marketing strategy across US clients
• Ensure high-quality campaign execution and performance
• Build strong, trusted client relationships
• Team Development & Leadership
• Work closely with team members (UK and future US hires)

Requirements

• Strong background in email marketing / CRM (agency or brand side)
• Experience leading client relationships and strategy
• Comfortable working across both strategy and execution
• Experience supporting or managing team members
• Passion for developing others and improving standards
• Naturally takes ownership rather than waiting for direction
• Entrepreneurial and self-motivated
• Excited by building something new, not just maintaining something existing
• Comfortable working closely with founders in a fast-moving environment
• Interest in business development and growth