Head of Digital Experience & Conversion Rate

Aventura, FL (On-site)

$110K/yr – $150K/yrSenior Level7+ years expFull time

Posted 4 months ago

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Job Summary

Drive CRO and digital-experience leadership across all CT TV web properties to improve conversion and engagement.

  • Own the CRO strategy and digital experience across all CT TV web properties.
  • 7+ years in UX, CRO, or related fields with proven optimization results.
  • Mentor a growing team and translate test insights for senior leadership.

Job Description

Responsibilities

  • Lead the digital experience and CRO strategy across all CTTI web properties, from awareness through conversion.
  • Partner with analytics and data teams to define KPIs, design experiments, interpret test data, and apply statistical rigor to all A/B and multivariate testing.
  • Design and execute a structured experimentation program , including hypothesis development, test design, execution, and post-test analysis.
  • Collaborate cross-functionally with marketing, engineering, design, creative, and analytics teams to optimize site experience and funnel performance.
  • Oversee the design and build of landing pages and digital experiences , ensuring brand alignment, usability, and conversion best practices.
  • Develop the roadmap for personalization and AI-driven digital experiences , working closely with data, technology, and marketing teams to pilot and scale new capabilities.
  • Own information architecture and UX standards to improve discoverability, engagement, and conversion.
  • Manage and mentor a growing team focused on CRO execution, web optimization, and user experience design.
  • Translate insights into strategy , communicating test results and recommendations to senior leadership in clear, actionable terms.
  • Stay ahead of emerging trends in digital analytics, experimentation, personalization, and AI-powered experience design.

Requirements

  • 7+ years of experience in user experience, CRO, product management, or related fields.
  • At least 2 years of experience managing and developing teams in a fast-paced, performance-driven environment.
  • Ability to develop and communicate wireframes, page flows, and functional specifications to guide design and development.
  • Strong expertise in A/B testing, data analysis, and experimental design, with a solid understanding of statistical significance and data interpretation.
  • Proven success improving conversion rates and lead performance across complex digital ecosystems.
  • Experience managing website builds, UX improvements, and technology integrations in partnership with engineering and marketing teams.
  • Familiarity with leading CRO and analytics tools (Google Analytics, GA4, Optimizely, Hotjar, Google Optimize, etc.).
  • Excellent communication and leadership skills, with the ability to translate complex insights into clear business recommendations.
  • Experience leading or contributing to personalization initiatives and comfort working with emerging AI tools and technologies for web optimization.
  • Skilled at mentoring teams and building scalable optimization processes.

Preferred

  • Experience with ClickFunnels, HighLevel, or similar page-building platforms preferred.
  • Background in lead generation and/or eCommerce preferred.