[HCM] Brand Communication Lead

New York, USA (On-site)

Salary Not AvailableSenior LevelFull time

Posted 4 months ago

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Job Summary

Drive brand storytelling and creative leadership to deliver omnichannel campaigns for Jemmia, overseeing a creative team and aligning with performance goals.

  • Own creative direction for monthly/quarterly campaigns from concept to delivery.
  • 3-5 years in creative roles with a strong portfolio showing strategic depth.
  • Proven leadership of creative teams and AI-enabled workflow improvements.

Job Description

Responsibilities

  • Propose and own the creative direction for monthly/quarterly brand communication campaigns from concept to final execution.
  • Present campaign strategies and creative rationale directly to Brand Manager and senior leadership.
  • Develop big ideas that solve real customer and business challenges, rooted in cultural insight and emotional storytelling.
  • Leverage core brand values to craft compelling narratives that deepen audience connection and strengthen Jemmia's identity.
  • Lead and manage the Creative team (Designers/Art Director, Content Writers, Content Creators) to execute plans on time and at quality.
  • Set creative briefs, review outputs, and maintain a consistent visual and tonal standard across all deliverables.
  • Nurture team development, keeping the creative culture energized and ideas-driven.
  • Coordinate with external vendors as needed for production and campaign asset delivery.
  • Work closely with the Digital Lead to align communication plans with performance goals ensuring creative and media strategies reinforce each other.
  • Oversee how brand stories translate across platforms: Facebook, Instagram, TikTok, YouTube, LinkedIn, and beyond.
  • Ensure omnichannel consistency across all brand touchpoints — social media, advertising, website, packaging, and showroom.
  • Actively use AI tools (ChatGPT, Claude, Midjourney, etc.) to accelerate ideation, content drafting, and creative exploration.
  • Introduce and standardize AI-assisted workflows within the Design and Content teams to improve output quality and turnaround speed.
  • Use AI to support briefing, research, copywriting iteration, and visual concept development - while keeping human judgment at the center.

Requirements

  • Bachelor's degree in Marketing, Communications, Journalism, or a related field.
  • 3-5 years in creative roles (agency or client-side), with a strong campaign portfolio that shows strategic depth.
  • Proven experience managing creative teams - able to guide, inspire, and hold the bar.
  • A sharp creative thinker who can translate briefs into big ideas - witty, playful, but always purposeful.
  • Passion for Vietnamese culture, digital trends, and platform storytelling (TikTok, Reels, Shorts, Threads, etc.).
  • Comfortable challenging briefs, pushing creative boundaries, and making work better.
  • Good command of English.

    Benefits

    • PVI health insurance and annual health check-up.
    • Dynamic and professional working environment.
    • Opportunities for development and advancement in the field of luxury business.
    • Participate in training courses to enhance skills and professional knowledge.
    • Company trips, team building and other company activities.
    Jemmia Diamond logo

    Jemmia Diamond

    Jemmia Diamond là thương hiệu trang sức kim cương cao cấp, được thành lập với sứ mệnh giúp khách hàng tích lũy kim cương một cách hạnh phúc, may mắn và bền vững. Chúng tôi hướng tới việc trở thành thương hiệu hàng đầu tại Việt Nam trong lĩnh vực kim cương và trang sức cao cấp.Jemmia Diamond mong muốn mang lại cho khách hàng những bộ sưu tập trang sức đỉnh cao dựa trên nền tảng văn hóa Việt sánh ngang với những thương hiệu hàng đầu quốc tế bằng chính trí tuệ, sự sáng tạo và đôi tay của những người nghệ nhân Việt Nam.Bằng khát vọng tiên phong và chiến lược đầu tư phát triển bền vững, Jemmia Diamond định hướng trở thành công ty hàng đầu trong lĩnh vực kim cương, và góp phần lan tỏa bản sắc văn hóa Việt vươn xa trên thị trường quốc tế. ===Jemmia Diamond is a fine diamond jewelry brand dedicated to offering customers a delightful, fortunate, and sustainable way to acquire diamonds.Jemmia Diamond strives to present refined jewelry collections that embody Vietnamese cultural identity through a sophisticated and globally recognized design approach. This is achieved through the intellectual acuity, creativity, and craftsmanship of talented Vietnamese artisans.Driven by a pioneering vision and a commitment to sustainability, Jemmia Diamond aims to become a leading name in the diamond industry while elevating global appreciation for Vietnamese cultural heritage.

    Chí Linh, Hai Duong, VNM
    48 employees (19 in marketing)

    Traffic Signals

    Monthly Visitors
    165K
    Traffic Source Mix
    Search
    75.5%
    Direct
    19.2%
    Referral
    1.6%
    Social
    2.7%
    Paid
    1.1%

    Headcount Trend

    Current headcount: ~48

    Marketing Team

    Marketing Team Size
    16 (33% of company)