Responsibilities

• Guest Experience & Office Coordination
• Answer phones, emails, and website chats in a warm, friendly, and professional manner
• Assist guests with reservations, questions, and trip planning
• Help support daily office operations and administrative tasks
• Coordinate information between departments to ensure a smooth guest experience
• Maintain organized communication and guest records
• Marketing & Content Creation
• Create engaging photo and video content for social media
• Assist in managing Instagram, TikTok, Facebook, and other platforms
• Capture the energy and culture of Club Getaway through storytelling and content

Requirements

• Strong communication and customer service skills
• Organized, detail-oriented, and able to multitask
• Comfortable speaking on the phone and interacting with guests
• Social media savvy with an eye for content creation
• Positive attitude and ability to thrive in a high-energy environment
• Comfortable working independently and as part of a team

Nice to Have

• Experience with Canva, video editing apps, photography, or social media management is a plus

Benefits

• 401(k)
• Health insurance
• Paid time off