Responsibilities

• Map how our GTM motion works end to end, identifying the highest-leverage gaps and owning the roadmap for closing them
• Build the systems that fill our pipeline (i.e., automated content creation, market trend tracking, targeted outbound prospecting, and personalized re-engagement)
• Sharpen who we sell to and how, by qualifying/routing inbound leads and segmenting our customers to improve sales personalization
• Help our sellers close more deals with meeting cycle automation, deal-specific information, and flagging of deals that are stalled, at risk, or ripe for expansion
• Own our customer pipeline data, and integrate customers, deals, and revenue into a single source of truth to identify opportunities and accelerate close timelines
• Measure what’s working (i.e. across outbound campaigns, inbound leads, and more), and integrate those insights into our GTM motion

Requirements

• 3-6 years in business operations, consulting, or a similarly high-rigor role where you structured difficult problems and drove them to resolution
• Structured problem-solving instincts and proven ability to work effectively in high ambiguity situations with imperfect data
• Bias toward fast, iterative execution and proven ability to isolate what matters most in a complex problem, test a scrappy solution, and iterate from there
• Proven track record in designing well-structured, end-to-end business workflows and processes (i.e., defining the target use case, inputs, and outputs)
• Commercial judgement in discerning what really moves the needle for a given challenge
• High agency in identifying opportunities, proposing ideas, and delivering solutions
• Eagerness to learn modern AI tooling (no prior building experience required, though existing fluency is a plus)
• Clear and effective written and verbal communication

Benefits

• Fully-covered, best-in-class medical, vision, and dental insurance
• Free memberships to One Medical, Teladoc, and Talkspace
• Flexible PTO, in addition to 13 paid company holidays (including a weeklong winter closure from Christmas Eve through New Year's Day)
• 12 weeks of fully paid parental leave, with the option to extend up to 24 weeks total
• 401(k) plan, FSA option, and commuter benefit of your choice
• Fully stocked kitchen with fruits, snacks, coffee, and tea, plus weekly team lunches