Responsibilities

• Define and execute a comprehensive product enablement and training strategy aligned with product launches, business goals, and customer needs.
• Partner with Product, PMM, and SMEs to lead the creation of engaging and scalable training content, including video tutorials, e-learning modules, webinars, and certifications.
• Partner with product teams to ensure knowledge base and other documentation are accurate, easy to understand, and up-to date.
• Partner with Product, Product Marketing and relevant SMEs to create value-based demo scripts aligned to persona and use cases. Maintain and enable demo certification process across ramping and ramped reps.
• Use data and feedback to measure the effectiveness of training programs and documentation. Continuously iterate and improve the user learning experience.
• Work closely with product managers and PMMs to understand new features and roadmap plans, and with marketing and sales to support go-to-market strategies.
• Define and track success metrics (time-to-product proficiency, adoption rates, feature utilization, customer expansion, NPS impact) and present data-driven insights to leadership.
• Stay current on product changes, competitive landscape, and industry trends; proactively identify opportunities to improve enablement quality.
• Experiment with product knowledge testing through innovative AI approaches.
• Attract top-tier talent to join our driven team

Requirements

• 5 + years in product enablement, GTM enablement, or similar role; bonus points for prior quota-carrying sales or customer success or PMM experience.
• Expertise in curriculum design and adult learning principles; ability to create engaging, relevant, and results-oriented training programs.
• Product acumen – ability to quickly understand complex product features, positioning, and differentiation, and translate them into field-ready training.
• Excellent cross-functional collaboration skills with ability to build relationships, drive influence, and align diverse stakeholders around shared goals.
• Strong communication and presentation skills; ability to simplify complexity and engage diverse audiences
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
• Willingness to work in person at our office 4-5 days a week

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend to cover part of your expenses so you can focus on what matters
• A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• We’ll cover relocation packages and make the move exciting, not painful!!