GTM Ops Associate at Shelf | New York City, NY | $120K/yr – $140K/yr

Shelf

GTM Ops Associate

New York City, NY (On-site)

$120K/yr – $140K/yrMid Level4+ years expFull time

Posted 3 weeks ago

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Job Summary

Own cross-functional GTM ops and analytics, turning ambiguous ideas into measurable outcomes while driving forecasting, attribution, and automation for sales and marketing pivots.

Own high-stakes initiatives and build reporting across Salesforce, HubSpot, HockeyStack, and GTM systems
Turn GTM data into actionable improvements on funnel, pipeline, and revenue metrics with AI-assisted workflows
Design scalable automations and tooling to reduce manual work and improve forecasting accuracy

Job Description

Responsibilities

Serve as the internal "SWAT team" for Sales, Marketing, Customer Success, and Executive leadership on time-sensitive, high-stakes initiatives
Conduct market research and competitive analysis
Own special projects from concept through execution
Turn ambiguous ideas into measurable outcomes
Build and maintain reporting across Salesforce, HockeyStack, HubSpot, and other GTM systems
Create dashboards that track pipeline, conversion rates, funnel performance, and revenue metrics
Analyze GTM performance and identify opportunities for improvement
Improve forecasting accuracy and reporting consistency
Support territory planning, account segmentation, and pipeline analysis
Support campaign execution across paid, outbound, ABM, content, and events
Manage attribution, lead routing, scoring, and lifecycle tracking
Build target account lists and audience segments
Analyze campaign performance and recommend optimizations
Work closely with marketing leadership to improve conversion throughout the funnel
Design workflows and automations that eliminate manual work
Use AI tools to improve productivity across GTM teams
Maintain and optimize Salesforce and other core GTM systems
Partner with engineering, product, and leadership on operational initiatives
Evaluate and implement new tools that create meaningful leverage

Requirements

4–6 years of experience in Consulting, Banking, Growth Operations, Revenue Operations, Data Analytics, or related fields
Experience working in high-growth SaaS, AI, or tech companies
Proven track record of using data to drive business outcomes
Experience supporting revenue-generating teams
Advanced Salesforce proficiency
Strong understanding of funnel metrics and pipeline analytics
Experience with marketing attribution and reporting
Experience with tools such as Salesforce, HockeyStack, HubSpot, GA4, Clay, ZoomInfo, Pardot, or similar platforms
Comfortable working in spreadsheets and analyzing large datasets
Familiarity with AI, automation, and workflow tools such as Claude, ChatGPT, n8n, or Zapier

Preferred

Startup experience is a plus

Benefits

Meaningful equity grant
Comprehensive health and wellness benefits
Open PTO

Shelf

4.5 Glassdoor

Shelf is the next generation knowledge platform that helps you eliminate bad data in your documents and files before they go into an LLM and become bad answers.

Founded in 2015

Stamford, Connecticut, USA

225 employees (20 in marketing)

shelf.io

84% recommend to a friend

84% CEO approval