Responsibilities

• Greet visitors, clients, and vendors with professionalism and warmth, managing all front desk operations efficiently.
• Answer phone calls, direct inquiries appropriately, and handle incoming correspondence promptly.
• Maintain a clean, organized reception area and facility that reflects our brand’s vibrant personality.
• Develop and execute social media content plans across platforms such as Facebook, Instagram, Canva and TicTok.
• Monitor social media channels for engagement opportunities through social listening and respond to comments or messages to foster community relationships.
• Conduct marketing online analytics using Google Analytics and web analytics tools to track campaign performance and optimize strategies accordingly.
• Plan and manage Facebook Advertising campaigns to increase reach and engagement effectively.
• Collaborate with the marketing team on branding initiatives, content creation, keyword research, and digital marketing performance monitoring.
• Assist in photography and video editing projects to produce high-quality multimedia content that aligns with branding goals.
• Track media performance analytics to evaluate the success of social media campaigns and adjust tactics for improved results.

Requirements

• Proven experience in medspa front desk operations or administrative support roles with excellent customer service skills.
• Strong proficiency in social media management platforms such as Hootsuite or Buffer, along with social media content marketing expertise.
• Knowledge of digital marketing tools such as Google Analytics, Facebook Advertising, SEO strategies, and web analytics.
• Ability to craft engaging written content with excellent proofreading skills for social media posts, blogs, and promotional materials.
• Familiarity with photography and video editing software to produce multimedia content that captivates audiences.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Knowledge of marketing online analytics, digital marketing performance monitoring, keyword research, e-commerce strategies, and branding principles is highly desirable.

Preferred

• Knowledge of marketing online analytics, digital marketing performance monitoring, keyword research, e-commerce strategies, and branding principles is highly desirable.

Benefits

• Paid time off
• Referral program