Expert Engagement Manager

USA (Remote)

$70K/yr – $80K/yrMid Level3+ years expFull time

Posted 4 months ago

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Job Summary

Lead ExpertVoice product sampling campaigns from kickoff to recap and translate feedback into actionable brand insights.

  • Own campaign delivery from kickoff through recap.
  • Must-have: 3-5+ years in program management or related field.
  • Standout: translate feedback and data into meaningful insights for brands and internal teams.

Job Description

Responsibilities

  • Lead the successful delivery of ExpertVoice product sampling campaigns from kickoff through recap while maintaining clear visibility and communicating status of active campaigns.
  • Translate expert feedback and campaign data into meaningful insights for brands and internal teams.
  • Ensure communities remain active, relevant, and valuable for participating experts and brand partners.
  • Support account teams during the sales process by advising on campaign design, feasibility, pricing, and best practices.
  • Expand pool of qualified and engaged experts to increase quality outputs (review content, video, photos, social posts, etc)
  • Identify and implement improvements that increase efficiency, reduce friction, and support scaling campaigns.
  • Develop and maintain clear documentation of campaign processes, best practices, and brand needs in partnership with the PM team.

Requirements

  • 3-5+ years experience in program management, experiential marketing, community programs, or product sampling.
  • Experience working directly with brand or marketing teams.
  • Strong operational and project management skills with the ability to manage multiple initiatives simultaneously.
  • Excellent organizational and execution skills.
  • Strong communication and stakeholder management abilities.
  • Ability to translate feedback and data into meaningful insights.
  • Systems thinker who can identify opportunities to improve processes and scale programs, including use of AI.

Benefits

  • Compensation: Enjoy competitive pay, plus the chance to earn bonuses through our Company performance plan and annual merit increases.
  • Comprehensive Benefits Package: We offer medical, dental, and vision insurance for employees, with coverage extended to eligible dependents. Additionally, our benefits include flexible spending accounts (FSA), health savings accounts (HSA), life insurance, and both short- and long-term disability.
  • Generous Parental Leave: Welcome your new addition with up to 15 weeks of paid parental leave for full-time employees.
  • 401(k) with Employer Match: Invest in your future with our 401(k) plan and employer match.
  • Work-life Flexibility: Freedom to work from anywhere in the Continental USA. This role is fully remote and operates on a 40-hour workweek. Team members are expected to be working and available during core hours of 10:00am-3:00pm MT, Monday-Friday (unless otherwise communicated). The remaining work hours must be aligned with and approved by the manager, allowing for flexibility while supporting team collaboration and business needs.
  • Exclusive Employee Incentives: clients often extend exclusive incentive purchase programs to EV employees.
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ExpertVoice

4.2 Glassdoor

As the buying journey evolves, consumers are looking for advice on what to buy from someone they trust. More than 900 brands partner with ExpertVoice to scale credible product recommendations from thousands of verified experts. These experts - retail sales associates and industry professionals - join the ExpertVoice community to gain detailed knowledge and first-hand experiences with products so they can make authentic recommendations online and offline. These experts are sharing millions of recommendations every week; and consumers are listening. Don't leave product recommendations to chance. Learn how ExpertVoice connects the experts who consumers trust for authentic recommendations with brands to help them sell more by visiting www.expertvoice.com/business/.#AdvocacyMarketing #Marketing

Founded in 2004
Salt Lake City, Utah, USA
166 employees (26 in marketing)
87% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
2.5M
Monthly Google Ads Budget
$384
Traffic Source Mix
Search
24.6%
Direct
70.4%
Referral
3.9%
Social
0.6%
Paid
0.3%

Headcount Trend

Current headcount: ~168

Marketing Team

Marketing Team Size
18 (11% of company)
Median Career Experience
13.5 years
Median Tenure
3.1 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$32M
Last Raise
$13.5M
Series Unknown, 10 years ago

Funding History

  • Apr 2016
    Series Unknown • $13.5M
  • Sep 2014
    Series Unknown • $16M
  • Oct 2006
    Series B • $1.5M

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