Experience & Marketing Coordinator at INJOY Stewardship Solutions | USA

INJOY Stewardship Solutions

Experience & Marketing Coordinator

USA (On-site)

$52K/yr - $63K/yr (Est.)Entry Level2+ years expPart time

Posted 2 months ago

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Job Summary

Own onboarding, ongoing engagement, and community-building for a faith-driven membership, aligning member experience with spiritual and financial stewardship while partnering with church leadership to grow a trusted, vibrant ecosystem.

Member Lifecycle Ownership: define welcome journeys, milestone recognition, renewal campaigns, and debt-free celebrations for individuals and church-sponsored members.
Community & Engagement: foster a supportive online space with a consistent cadence of biblically rooted content, prompts, and practical financial tips.
Retention & Feedback: identify at-risk members early, drive personalized re-engagement, and surface member insights to improve the program.

Job Description

Responsibilities

Design and continuously improve the onboarding experience for individual and church-sponsored members, making every new member feel welcomed, seen, and spiritually and financially set up for success
Develop proactive retention strategies by identifying at-risk members early and re-engaging them with intentional, personalized outreach
Own the full member lifecycle: welcome sequences, milestone recognition, renewal campaigns, and debt-free win celebrations
Be the internal voice of the member, surfacing feedback and patterns that improve the program over time
Build and sustain a vibrant online community where members feel spiritually grounded, practically equipped, and genuinely supported
Execute a consistent engagement cadence: weekly prompts, video content drops, biblically rooted financial tips, and encouragement posts
Produce monthly member newsletters that are personal, practical, and worth reading
Moderate discussions and champion a community culture that reflects the grace-filled, mission-driven spirit of Fully Funded Life
Track, analyze, and act on community engagement metrics
Support the onboarding experience for church partners and group-sponsored members, helping congregations launch Fully Funded Life with confidence and clarity

Requirements

2+ years in marketing, member/customer success, community management, or a closely related role
Demonstrated experience in church ministry, faith-based nonprofit work, or a similar mission-driven environment
Active personal faith and alignment with the biblical stewardship principles at the core of Fully Funded Life
Experience with CRM and marketing automation platforms (HighLevel, HubSpot, Infusionsoft, or similar)
Demonstrated ability to create and execute content across email and social channels
Strong written communication skills with the ability to adapt tone and voice
Proven ability to manage multiple projects and priorities independently

Preferred

Experience in a church volunteer, leadership, stewardship ministry, or discipleship role
Familiarity with ministry culture across multiple denominations or networks
Background in or passion for personal finance and financial wellness programming
Experience growing and managing an online membership or subscription community

INJOY Stewardship Solutions

Our mission says it all: ISS exists to create stewardship solutions that resource the vision of the local church. For ISS, our calling and sole focus is the church. While other companies diversify with education, non-profit, and private organization fund raising, ISS remains true to its calling and passion of advancing the local church's mission and vision.Our vision is Your Vision. Fully Funded.

Founded in 1992

Anderson, South Carolina, USA

30 employees (6 in marketing)

www.injoystewardship.com