Responsibilities

• Lead Providence’s enterprise creative vision, brand strategy, and marketing execution across marketing, brand, and growth initiatives.
• Oversee the development of integrated creative solutions that support brand storytelling, patient and caregiver engagement, lifecycle marketing, and enterprise growth priorities.
• Lead and develop a high‑performing brand and creative organization responsible for delivering compelling, data‑informed marketing and creative across all channels, including brand campaigns, digital marketing, CRM programs, direct mail, email, print communications, and emerging engagement platforms.
• Ensure Providence’s brand expression is consistent, differentiated, and trusted while enabling marketing teams to execute impactful programs at scale.
• Partner with marketing strategy, digital experience, CRM, analytics, and service‑line leaders to translate enterprise priorities into meaningful brand and marketing experiences.
• Lead the modernization of Providence’s brand and creative capabilities through AI‑enabled creative tools, scalable production workflows, and innovative content systems that increase efficiency, speed‑to‑market, and quality across the enterprise.
• Manage brand and creative operations including budgets, agency partnerships, and production resources.
• Drive measurable improvement in brand effectiveness and marketing performance through use of data, insights, testing, and continuous learning.
• Travel as needed to support enterprise initiatives, leadership engagement, and major brand programs.

Requirements

• Bachelor’s Degree in Graphic Design, Art, Communications, Film & Video Production, or related field; or equivalent education/experience.
• Master’s Degree or equivalent education/experience (preferred).
• 10+ years of experience in brand, creative, or advertising leadership, including senior‑level creative management.
• 10+ years of people leadership experience, preferably in complex, matrixed organizations.
• Experience leading both enterprise brand campaigns and lifecycle marketing programs, including email, direct mail, and digital engagement.
• Healthcare experience (preferred).
• Experience leveraging AI‑enabled creative tools to improve concept development, production efficiency, and team productivity.
• Familiarity with modern marketing technology ecosystems, including CRM platforms, marketing automation tools, digital experience platforms, and content management systems.
• Strong strategic thinking and executive‑level communication skills.
• Ability to manage multiple priorities in fast‑paced environments without compromising creative or brand standards.
• Strong collaboration and relationship‑building skills with the ability to influence across organizational levels.
• Ability to analyze marketing performance and apply insights to improve brand and creative effectiveness.

Preferred

• Healthcare experience (preferred).
• Experience leveraging AI‑enabled creative tools to improve concept development, production efficiency, and team productivity.
• Familiarity with modern marketing technology ecosystems, including CRM platforms, marketing automation tools, digital experience platforms, and content management systems.

Benefits

• comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more.