Responsibilities

• Own the end-to-end relationship for a portfolio of enterprise accounts, from onboarding through to renewal and upsell.
• Drive campaign performance by partnering with Ad Operations to ensure flawless execution and delivery against KPIs across DSP and SSP environments.
• Develop and present quarterly business reviews, post-campaign analysis, and growth plans that demonstrate ROI and unlock incremental revenue.
• Identify and execute upsell and cross-sell opportunities across LoopMe's full product suite, including CTV, mobile, and data solutions.
• Partner with Sales to support pipeline development through client referrals, case studies, and partnership introductions.
• Act as the internal voice of the client — surfacing product feedback, flagging trends, and influencing LoopMe's roadmap and client success processes.
• Monitor account health and proactively address retention risks before they escalate.
• Mentor junior account managers and contribute to best-practice documentation and training.

Requirements

• 5+ years of account management or client-facing experience within AdTech, a DSP, SSP, or media platform.
• Deep knowledge of the programmatic supply chain — DSP campaign setup and optimization, SSP deal curation, PMPs, PG deals, and header bidding.
• Experience managing and growing enterprise accounts with media budgets of $500K+ annually.
• Strong analytical skills: you interpret performance data, find insights, and present clear narratives to senior client stakeholders.
• Excellent written and verbal communication skills; confident presenting to senior audiences.

Preferred

• Experience with CTV, DOOH, or advanced TV advertising products.
• Familiarity with brand measurement methodologies — brand lift, attention metrics, and foot traffic attribution.
• Understanding of data clean rooms, identity solutions, and cookieless targeting approaches.
• Experience in a high-growth AdTech scale-up environment.

Benefits

• Hybrid working — Tues–Thurs in our Union Square office
• Self-managed vacation (no maximum)
• 1 month work-from-anywhere
• Healthcare
• 401k
• Summer Fridays (half-day Fridays, Memorial Day through Labor Day)
• LoopMe Gives Back
• Learning & development support, including internal mobility and bi-annual promotion cycles