Responsibilities

• Audit prospective client accounts to assess and document what’s working, what’s not, and what needs fixing.
• Onboard new clients you will be managing.
• Setup email & sms accounts following our best practices when onboarding new brands.
• Create monthly content calendars and automation plans.
• Proof and provide feedback on content calendars created by other teammates.
• Present content calendars and automation plans to clients.
• Adjust calendars as needed following client feedback.
• Write performance reports and present them to clients.
• Implement + delegate strategic next steps laid out in the report.
• Conduct ad hoc analytics when clients request or when performance declines.

Requirements

• 2+ years of work experience in the email/SMS/retention marketing space.
• 2+ years using Klaviyo or a similar ESP.
• Superior written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Ambitious, resilient, and eager to learn.
• Works well in a team environment and loves to collaborate.
• A self-motivated leader with resilience, drive, and eagerness to learn.

Preferred

Benefits

• Salary: Above industry standard salary (based on experience) + bonus
• Vacation: 15 Days PTO + 7 Paid Holidays
• Health Benefits: 75% Health, Vision, and Dental coverage
• Amazing Clients: You’ll be working with a variety of high-growth DTC brands, so you’ll never get bored!
• Happy Hours: Our remote happy hours are pretty lit 🥂
• Annual Company Retreat: Once a year, we get the team together for an epic adventure!