Email & SMS Marketing Specialist

Greenwood Village, CO (Hybrid)

$65K/yr – $75K/yrMid Level4+ years expFull time

Posted 3 weeks ago

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Job Summary

Own a cross-channel donor engagement engine focused on email and SMS that moves audiences from awareness to recurring support, while keeping deliverability and compliance front and center.

  • Growth & lifecycle ownership: lead multi-channel campaigns (email + SMS) from acquisition through renewal using ActiveCampaign.
  • Audience & compliance: manage segmentation, opt-ins, and list hygiene per TCPA, CAN-SPAM, GDPR.
  • Optimization & reporting: run A/B tests, dynamic content, cross-channel automations, and ROI-focused leadership updates.

Job Description

Responsibilities

  • Develop and execute integrated email and SMS marketing strategies across stakeholder audiences (donors, families, scholarship applicants, schools) and donor/funder lifecycles (acquisition, cultivation, retention, major gifts, recurring support)
  • Write compelling, on-brand copy for emails and SMS messages, including strong subject lines, short-form text content, calls-to-action, and personalized messaging that inspires action (donations, applications, event RSVPs, shares)
  • Manage audience segmentation in ActiveCampaign. Build and maintain clean lists, segment by criteria (e.g., giving history, geography, engagement level, application status), ensure list hygiene, grow subscribers ethically, and comply with CAN-SPAM, TCPA, GDPR, A2P 10DLC, and other regulations
  • Design, build, test, and deploy campaigns using ActiveCampaign. Create responsive templates, set up automations/workflows (welcome series, donation thank-yous, impact updates, year-end appeals, urgent fundraising pushes), implement A/B testing, personalization, dynamic content, and multi-channel sequences (email + SMS triggers)
  • Collaborate with web development team to ensure all contact forms are properly integrated with ActiveCampaign for lead conversion
  • Develop appropriate subscriber marketing funnels
  • Lead SMS strategy specifically: Obtain and validate opt-ins (double opt-in where possible), manage consent and opt-outs (automated STOP handling).
  • Send high-engagement SMS broadcasts and MMS (with images for added impact).
  • Develop use cases such as urgent fundraising appeals, event reminders, coordination, real-time impact updates, text-to-give campaigns, and two-way conversations (e.g., keyword responses for donor questions or application support).
  • Set quiet hours, monitor deliverability, and track high open rates (typically 98–99%) to drive timely action without overwhelming supporters.

Requirements

  • 4-6 years of hands on experience in email marketing , with demonstrated success managing strategies and campaigns (preferably in nonprofit, education, advocacy, political/ issue-based or fundraising organizations)
  • Proficiency in ActiveCampaign (or similar ESP like MailChimp, Klaviyo) for email automation, segmentation, workflows, and reporting
  • Familiarity with SMS marketing principles, compliance (TCPA, 10DLC, opt-in/opt-out), and best practices for high-engagement, permission-based texting
  • Strong copywriting skills. Ability to create persuasive, emotionally resonant, concise content tailored to segmented audiences through email and ultra-short SMS formats
  • Experience with list management, A/B testing, automation, analytics, and basic HTML/CSS for email customization
  • Prior experience integrating email and SMS in a unified strategy (e.g., cross-channel automations, triggered SMS follow-ups to email opens)
  • Knowledge of nonprofit fundraising tactics (year-end appeals, peer-to-peer, text-to-give, recurring giving)
  • Familiarity with CRMs (Salesforce, Bloomerang) and integrations with ActiveCampaign
  • Basic graphic design skills (Canva, Adobe) for email/SMS visuals (MMS images)
  • Understanding of Google Analytics, tracking, or ROI attribution for multi-channel campaigns

Preferred

  • Experience with AI-assisted content generation within ActiveCampaign
  • Experience working with education policy and current events in K-12 space
  • Familiarity with working in conservative or religious partner environments
  • Experience in a national or multi-state nonprofit organization

Benefits

  • Medical Insurance (with generous employer contribution)
  • Dental Insurance (with generous employer contribution)
  • Vision Insurance
  • Voluntary Life Insurance
  • HSA, FSA, Limited FSA, and Dependent Care FSA pre-tax spending accounts
  • Employee Assistance Program (EAP)
  • Free, Employer-paid Short-term, Long-term, and AD&D insurance.
  • 401(k) with 6% employer match with immediate vesting
  • Monthly cellphone stipend
  • Scholarships for employee’s whose children are actively enrolled in a K-12 private school ($3,500/child, up to $10,500/year)
ACE Scholarships logo

ACE Scholarships

EVERY CHILD DESERVES A GREAT EDUCATION.That’s our stand. At ACE Scholarships we’re committed to helping low-income parents provide that opportunity to their children. Our mission is to advance K-12 educational freedom, with a focus on securing financial support for families so they may access the quality education of their choice. ACE is a Denver, Colorado-based 501(c)(3) founded in 2000. ACE has a direct impact in the lives of children from low-income families in Colorado, Montana, Louisiana, Kansas, Missouri, Texas, Wyoming, Arkansas, New Mexico, Utah, Delmarva, and Mississippi. Our vision is that every child in America has equal access to a quality education.

Founded in 2000
Englewood, Colorado, USA
75 employees (8 in marketing)

Traffic Signals

Monthly Visitors
11.4K
Traffic Source Mix
Search
34.4%
Direct
49.7%
Referral
5.3%
Social
9.7%
Paid
0.9%

Headcount Trend

Current headcount: ~75

Marketing Team

Marketing Team Size
8 (11% of company)
Median Career Experience
19 years
Median Tenure
0.8 years
Marketing Roles Posted (Last 30 Days)
2

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