Email Operations Specialist

New York City, NY (On-site)

Salary Not AvailableEntry Level2+ years expVolunteer

Posted 2 weeks ago

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Job Summary

Own the basics of email execution and campaign readiness while learning how to translate assets into on-target sends; you will partner with Strategy and Creative to keep launches on schedule and validate audience targeting for consistent send quality.

  • Campaign Execution: support setup, deployment, QA and template builds across devices.
  • Collaboration & Launch: coordinate assets and timelines with Strategy/Creative to hit launch dates.
  • Monitoring & Audience: track workflows, validate segmentation, and flag risks to stakeholders.

Job Description

Responsibilities

  • Campaign Execution: support setup, scheduling, deployment, QA and HTML/CSS template builds across devices and clients.
  • Collaboration & Launch: partner with Strategy and Creative to gather assets, manage timelines, and ensure campaigns launch on schedule.
  • Monitoring & Audience: monitor workflows and validate audience segmentation and targeting, while communicating status and risks to stakeholders.

Requirements

  • 0–2 years of experience in email marketing, digital marketing, CRM, or marketing operations preferred.
  • Internship or hands-on experience with email campaign execution, marketing technology, or digital communications is a plus.
  • Familiarity with QA and testing tools such as Litmus or Email on Acid a plus.
  • Bachelor’s degree in Marketing, Communications, Business, or related field preferred.

Nice to Have

  • Proficiency in Microsoft Office, Google Workspace, or project management tools such as Smartsheet preferred.
  • Bachelor’s degree in Marketing, Communications, Business, or related field preferred.
  • Basic understanding of HTML/CSS and responsive email design principles is a plus.
  • Familiarity with email marketing platforms such as Salesforce Marketing Cloud, Marigold, Epsilon, or similar ESPs is a plus.
  • Internship or hands-on experience with email campaign execution, marketing technology, or digital communications is a plus.
  • Familiarity with QA and testing tools such as Litmus or Email on Acid a plus.

Benefits

  • Benefits for those who are scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay. For those scheduled to work between 20 and 29.99 benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match. For those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.
Barnes & Noble, Inc. logo

Barnes & Noble, Inc.

3.8 Glassdoor

Barnes & Noble proudly serves America with approximately 600 bookstores across all fifty states, and are busy opening newly designed stores in communities nationwide. We are an innovator in publishing, retail, and digital media, including our award-winning NOOK® products and an expansive collection of digital reading and entertainment content. We welcome creative, dedicated, and service-oriented team members who are passionate about being an integral part of our dynamic community and helping it thrive. Whether your expertise is in retail, merchandising, publishing, marketing, technology, or finance, we have a place for you at Barnes & Noble.

Founded in 2009
New York, New York, USA
14K employees (660 in marketing)
69% recommend to a friend
62% CEO approval

Traffic Signals

Monthly Visitors
15.3M
Monthly Google Ads Budget
$6.2K
Traffic Source Mix
Search
43.9%
Direct
46.7%
Referral
6.5%
Social
1.7%
Paid
1.1%

Headcount Trend

Current headcount: ~14.2K

Marketing Team

Marketing Team Size
660 (5% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$300M
Last Raise
$300M
Post IPO Equity, 14 years ago

Funding History

  • Apr 2012
    Post IPO Equity • $300M

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