Email Marketing Operations Coordinator (Remote - US)

Connecticut, USA (Remote)

$45K/yr – $51K/yrMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the hands-on digital operations for email, on-site promos, and retail media, with a focus on QA and troubleshooting campaigns while collaborating to document processes.

  • Campaign Execution: Own end-to-end digital campaigns across email, on-site promotions, and retail media, with QA and troubleshooting.
  • Operational Excellence: Collaborate on building and updating documentation to scale processes.
  • Testing & Validation: Test creatives and landing pages to ensure proper functionality and performance.

Job Description

Responsibilities

  • Support the execution of digital campaigns through email, on-site promotions, and retail media.
  • Work with the cross-functional team to create and/or enhance operational documentation.
  • Implement, QA, and troubleshoot ad campaigns using 3rd party ad platforms.
  • Test creative and landing pages to ensure proper functionality.

Preferred

  • 2–4 years of experience in digital marketing, email marketing, or marketing operations preferred.
  • Familiarity with email marketing best practices, including audience segmentation, campaign QA, personalization, and deliverability concepts.
  • Experience working within Email Service Providers (ESPs) and/or marketing automation platforms such as Marigold/Cheetah, Knak, Appcues, MailGun, MailJet or similar platforms.
  • Basic understanding of marketing analytics, campaign measurement, and performance reporting.
  • Experience building, testing, and deploying email campaigns is a plus.
  • Working knowledge of HTML/CSS for email editing and troubleshooting preferred.
  • Familiarity with CRM systems, customer data, and lifecycle marketing concepts a plus.
  • Understanding of digital marketing KPIs including open rate, click-through rate (CTR), conversion rate, CPA, and engagement metrics preferred.
  • Strong problem-solving mindset with a passion for process improvement and operational efficiency.

Benefits

  • Fully remote work environment
  • Unlimited PTO, closing every Friday at 2pm (all year round) and a paid week off between Christmas and New Year's.
  • Health Benefits: Medical, Dental, Vision, Disability, Life, Safe Harbor 401K plan with a 3% contribution from ebbo, 100% vested to you right away.
  • Annual bonus and merit increases
  • DEI Program and Wellness Program with great prizes.
  • Every team receives an annual budget for training opportunities.
  • Tons of opportunity for mentorship and growth (career trajectories for employees).
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ebbo

3.3 Glassdoor

ebbo is an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades. With our data-driven strategy, full-service approach and the unwavering support of the people behind our platform, our dedicated team will work with you to understand your loyalty goals, innovate solutions and help you build customer engagement on repeat. ebbo is headquartered in Rocky Hill, CT with team members all over the U.S.

Founded in 2001
Rocky Hill, Connecticut, USA
152 employees (19 in marketing)
52% recommend to a friend
58% CEO approval

Traffic Signals

Monthly Visitors
10.1K
Monthly Google Ads Budget
$534
Traffic Source Mix
Search
32.9%
Direct
50.8%
Referral
7.2%
Social
7.7%
Paid
1.2%

Headcount Trend

Current headcount: ~152

Marketing Team

Marketing Team Size
15 (10% of company)

Funding

Total Funding
$32.1M
Last Raise
$2.1M
Series Unknown, 10 years ago

Funding History

  • May 2016
    Series Unknown • $2.1M
  • Apr 2016
    Debt Financing • $30M
  • Mar 2016
    Series Unknown • $2.1M

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