Responsibilities

• - Own email strategy, execution, and copywriting for D2C/eCommerce brands
• - Serve as the primary point of contact for assigned client accounts, maintaining proactive and professional communication
• - Lead client meetings, present strategic recommendations, and provide updates on campaign performance and project status
• - Plan and write high-converting email campaigns and lifecycle flows
• - Develop messaging angles, campaign themes, and flow strategies
• - Manage timelines, priorities, and deliverables across multiple client accounts
• - Collaborate closely with designers to ensure copy and creative work together seamlessly
• - Participate in fast feedback loops using Slack, ClickUp, and Figma
• - Analyze campaign and flow performance to identify insights, opportunities, and recommendations
• - Create and maintain recurring client performance reports

Requirements

• Proven experience as an Email Marketing Manager, Strategist, and Copywriter for D2C/eCommerce brands
• Experience owning the full email marketing lifecycle—from strategy and planning through copywriting, QA, launch, and performance analysis
• Experience managing multiple client relationships and leading client communications
• Experience presenting marketing strategies and recommendations to clients
• Strong project management skills with the ability to coordinate multiple stakeholders, deadlines, and deliverables simultaneously
• Strong understanding of lifecycle marketing (welcome, abandoned cart, browse abandonment, post-purchase, win-back, etc.)
• Excellent direct-response copywriting skills
• Experience creating and presenting marketing performance reports
• Ability to analyze campaign data and communicate insights in a clear, strategic, client-friendly manner
• Strong understanding of email performance metrics (CTR, CVR, revenue attribution, deliverability, etc.)

Preferred

• Design experience or strong visual instincts
• Advanced Klaviyo knowledge (segmentation, dynamic content, personalization, QA, and automation)