Responsibilities

• Compile weekly and monthly reports to sales managers to drive action planning for sales results, inventory, orders, traffic, conversion rate and other KPIs
• Interact regularly with retailer portal and support ticket requests to resolve product and catalog issues
• Respond to frequent retailer requests for product data or listing accuracy audits
• Perform site audits to identify listing issues and consistently resolve in a timely manner
• Execute merchandising improvements across online retail platforms for image enhancements, variations, comparison charts, virtual bundles, etc.
• Support promotion planning, tracking and auditing during lead up, go-live, and post promotion to ensure product listings are accurate and optimized, identify potential inventory challenges, and optimize post-promotion results
• Facilitate successful new item ecomm launches by establishing and driving new item set up and launch process for our ecommerce retail sites

Requirements

• Bachelor’s degree in Business, Marketing, or related field required
• 5+ years of experience in e-commerce sales support role within a consumer products or durable goods category
• Amazon 1P experience using Vendor Central, pulling data/reports, managing Contact Us cases, etc.
• Proficiency with Excel and experience using data dashboards or analytics tools (e.g., Amazon Vendor Central, Helium 10, Power BI)

Preferred

• Experience working in a fast-paced, cross-functional environment with both U.S. and international partners preferred.

Benefits

• Competitive salary
• Generous Paid Time Off + company paid holidays
• Health Savings Account with a company paid HSA contribution when enrolled in the traditional high deductible BCBS medical plan with HSA
• Dentist and vision plans
• Legal and supplemental insurance available
• 401(k) Match
• Paid parental and major medical leave
• Company paid basic life, AD&D, short-term and long-term disability insurance
• Employee assistance program
• Employee discounts and rewards