Responsibilities

• Oversee product listings from launch throughout their lifecycle including launching new products as well as optimizing and growing existing item set.
• Optimize product listings for visibility, accuracy and increase glance view and conversion rate through key word research, A/B testing and data insights from competitor and category research.
• Conduct market research, analyzing competitive landscapes, and identifying opportunities for growth.
• Maintain case logs for ongoing customer complaints by working with eCommerce team to create and manage support tickets.
• Support the collection, monitoring and reporting of marketing data points, like traffic, customer engagement, merchandising performance and ROI.
• Support compliance of NOW corporate brand standards in 1P and 3P markets.
• Contribute to the upkeep and optimization of Brand Store content across key online retailers, including Amazon, with a focus on item accuracy and shopper experience.
• Complies with safety and GMP requirements.
• Other duties may be assigned
• Safety statement responsibility: Supports a culture of safe production and operations; follows all safety rules and procedures. Actively participates in the safety program by: engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan.