Ecommerce Manager

Columbus, OH (On-site)

Salary Not AvailableManagerFull time

Posted 2 months ago

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Job Summary

Own the Midwest Cards web and inbox as the growth engine, combining site merchandising, conversion experiments, and high-volume email programs to drive revenue; you will start hands-on and then lead a small team.

  • Website & Email Ownership: own day to day site performance, on-site search with Athos, and the email program end to end
  • Growth & Optimization: run testing roadmap, optimize CRO and AOV, align with traffic channels
  • Tools & Data: apply AI tools across copy, segmentation, merchandising, and reporting to accelerate wins

Job Description

Responsibilities

  • Drive ecommerce revenue growth through disciplined website management, conversion optimization, and high-performing email campaigns.
  • You own the site experience, own the inbox, and own the numbers.
  • This role will be both strategy and execution heavy in the beginning and will transition to leading a small team focusing on driving growth.
  • 1. Website Ownership & Growth
  • Own the day-to-day management and performance of the Midwest Cards website.
  • Partner with the development team to implement changes, improvements, and new features — you. You direct, they build
  • Manage site merchandising: product pages, categories, featured placements, and seasonal promotions. Hands-on experience with web design for merchandising is required, including building specials pages, landing pages, banners, and seasonal campaign pages
  • Identify and prioritize opportunities to improve conversion rates and average order value
  • Maintain a testing roadmap — , always running experiments on layout, copy, CTAs, and offers
  • Ensure the site experience reflects the brand: high energy, easy to navigate, built to sell
  • Own and optimize on-site search through Athos (formerly Searchspring), including merchandising rules, redirects, autocomplete tuning, synonym management, and category page curation. Prior hands-on experience with site search software is required.
  • 2. Email Marketing & CRM
  • Own the full email marketing program end-to-end — : strategy, copy, design coordination, deployment, and analysis
  • Build and manage automated flows: welcome series, abandoned cart, post-purchase, win-back
  • Plan and execute campaign calendar around product launches, live breaks, events, and promotions. Emails are produced daily across numerous customer segments, so the candidate must be able to operate at high volume without sacrificing quality or relevance
  • Segment the list and personalize messaging to drive relevance and revenue
  • Monitor deliverability, open rates, click rates, and revenue per email
  • Grow the subscriber list through on-site and cross-channel capture strategies
  • 3. Traffic & Conversion Strategy
  • Collaborate with marketing to align web strategy with social, streaming, and in-store campaigns, Identify traffic sources and optimize the site experience for each channel, Develop promotional strategies that drive urgency and sell-through, Coordinate product drops, pre-orders, and exclusive releases on the web storefront, Support SEO fundamentals in partnership with the dev team
Midwest Cards logo

Midwest Cards

Midwest Cards brings a modern approach to trading cards. As fellow-trading card collectors and investors ourselves, we created Midwest Cards to make the hobby more exciting, inclusive, and informative.OUR MISSION: Midwest Cards is committed to evolving and advancing the card collecting experience. We upgrade your card game through knowledge and exceptional service.OUR VALUES: Informed, Inclusive, Trustworthy, Innovative, Helpful.THE MIDWEST WAY: There’s nothing like the midwest way. That’s why we’re dedicated to bringing excitement and novelty to the trading card hobby. Enjoy a premium shopping experience along with expert insights and superior service at Midwest Cards.THE EXPERIENCE: Midwest Cards offers a clean, modern and accessible shopping atmosphere for all ages. Lining the walls you will find a variety of sealed wax boxes, racks of packs and more. As you walk in you’ll see our display cases filled with large selections of professionally graded cards from all of your favorite sports and trading card games. Our staff is available to answer any questions you may have, and provide a best-in-class experience.ELITE CUSTOMER SERVICE: Our team of collectors is available to help you land your most sought-after card or box. We create a thrilling experience from the moment you start browsing on our site or in our retail shop to when you complete your purchase. Midwest Cards doesn’t stop there - we bring the same excitement to you as you unbox your cards at home.ADDRESS: 274 Marconi Blvd #230, Columbus, OH 43215HOURS: 11-7 Tues-Sat / Closed Sun-Mon

Founded in 2021
Columbus, Ohio, USA
19 employees (5 in marketing)

Traffic Signals

Monthly Visitors
53.7K
Traffic Source Mix
Search
46.7%
Direct
47.7%
Referral
3.7%
Social
1.6%
Paid
0.3%

Headcount Trend

Current headcount: ~19

Marketing Team

Marketing Team Size
4 (21% of company)