Ecommerce Manager, Amazon & eRetailers (Hybrid Role - New York)

New York City, NY (Hybrid)

$100K/yr – $115K/yrSenior Level3+ years expFull time

Posted 9 days ago

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Job Summary

Own Amazon EU account management end-to-end across pan-EU operations, inventory, forecasting, P&L, assortment, terms, and cross-functional brand/media alignment, while bridging stakeholders and driving data-informed strategy.

  • Lead cross-border Amazon EU operations and vendor strategy
  • Forecast, allocate inventory, and optimize P&L across EU markets
  • Collaborate with Brand, Marketing, and global teams to execute localized initiatives

Job Description

Responsibilities

  • Amazon EU Account & Relationship Management: Pan-European Operations: Serve as the functional expert for Amazon EU, managing the complexities of cross-border trade, localized compliance, and marketplace nuances across the UK and EU locales
  • Vendor Central & Strategy: Oversee day-to-day operations within Amazon Vendor Central, handling catalog health, variations, buy-box suppression, and operational chargebacks
  • Pan-EU Inventory & Logistical Flow: Partner with Supply Chain and Operations to navigate localized pan-EU inventory distribution, ensuring healthy weeks of supply (WOS) while mitigating the impacts of cross-border customs or regulatory friction
  • Stakeholder Bridging: Act as the primary conduit between Amazon EU Managers, Brand Specialists, and internal global stakeholders
  • Sales Strategy, Forecasting & Financials: Targets & Velocity: Create, pursue, and land sales targets in alignment with regional revenue goals, internal sales targets, and platform velocity metrics
  • Meticulous Forecasting: Develop detailed sales and trade-spend forecasts for Amazon globally and within the EU, proactively managing performance against these metrics on a weekly and monthly basis
  • P&L Optimization: Monitor and adjust forecasts to quickly pivot against shifting European market dynamics, currency fluctuations, and pan-European pricing alignment
  • Assortment: Ensure total country assortment is optimized to focus on the needs of each marketplace
  • Terms & Governance: Maintain thorough documentation of negotiated European and global terms, joint business plans (JBPs), agreements, and allowances to ensure corporate accountability
  • Retail Media & Digital Marketing: Support counterparts within Media team on localized Media Campaign Alignment: Collaborate closely with internal media team, key agency partners, and Amazon Ads team to conceptualize and execute performance marketing strategies (Sponsored Products, Brands, Display) optimized for distinct localized audiences

Requirements

  • 3+ years of eCommerce experience, with mandatory hands-on experience managing Amazon or Marketplaces. Experience managing international or Amazon EU accounts is highly preferred
  • Omni-channel Track Record: Demonstrated success in increasing e-Commerce revenues via Amazon & eRetail within an Omni-channel business model
  • Analytical Rigor: Strong website, market, and consumer analytic skills, with a proven ability to link data, metrics, and consumer behavior to strategic recommendations
  • Communication: Strong communication and localized relationship-building skills, with the ability to influence cross-functional partners and external agency teams globally
  • Education: Bachelor's degree in Business, Marketing, Technology, or a related field
  • Mindset: A self-starter with a proactive and entrepreneurial mindset, capable of identifying and pursuing new opportunities in a fast-paced retail ecosystem

Benefits

  • Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
  • Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
  • Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
  • Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
  • Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
  • Our culture has an "attitude of gratitude" and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
  • Products: Twenty (20) free products per year, plus a friends and family discount
  • Our Commitment to Diversity, Equity, and Inclusion: Our mission is to create a culture that celebrates our bonds by embracing, elevating, and empowering individuals from all backgrounds.
  • OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
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