E-Commerce Channel Manager

Davidson, NC (On-site)

$72K/yr – $113K/yrMid Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive omni-channel distribution and GTM programs for an industrial supply distributor, coordinating digital merchandising, channel feedback, and cross-functional training to grow online sales.

  • Own channel GTM strategy and marketing programs to grow online sales.
  • Must-have: Bachelor’s degree and five years of project management with marketplace knowledge.
  • Standout: Cross-functional coordination of digital content and promotions across sales, category, and product teams.

Job Description

Responsibilities

  • Develop strategies to maximize channel opportunities with GTM (go-to-market) strategies, assortment optimization, and ongoing analysis of performance.
  • Coordinates the development and distribution of digital merchandising content (product data, copy, images)
  • Interacts with our customers (online retailers/wholesalers/digital marketplaces) and account managers across channels to provide feedback on how to improve business performance
  • Develops a thorough competitive and situational assessment of the channel to support strategic planning and annual marketing planning
  • Creates and drives marketing programs to meet strategic growth objectives and to grow sales among customers (via push programs) and end-users (via pull programs)
  • Collaborates with sales team and category team to position products commercially that align with strategic goals
  • Works alongside sales, category managers, and marketing communications teams to engineer brand strategies and tactics at the customer level
  • Actively seek out and understand distributor and end user VOC through regular contact to successfully establish new promotions and programs to meet end-user needs
  • Works closely with product teams to effectively launch new product promotions
  • Monitors/tracks and analyzes the effectiveness of programs to support reporting, course corrections, and decision-making

Requirements

  • Bachelor's degree in business, Communications, Merchandising, Marketing, or relevant experience required.
  • Five years of experience working in project management required.
  • Ability to build strong relationships, highly customer service oriented, organized, a strong communicator and resourcefulness required.
  • Excellent organizational, written and verbal communication, and interpersonal skills required.
  • Strong presentation skills required.
  • Excellent computer skills (Excel, PowerPoint, Word) required; SAP skills is a plus.
  • Strong knowledge of principles and methods for pricing, promoting, and placing products required.
  • Data analytic skills (ability to gather, analyze, and interpret data) required.
  • Experience conducting and analyzing market research, then turning findings into actionable projects required.
  • Experience measuring and tracking success required.

Preferred

  • Experience working industrial distribution market preferred.
  • Experience working with sales teams preferred.

Benefits

  • dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness.
  • associate inclusion circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able.
MSC Industrial Supply Co. logo

MSC Industrial Supply Co.

3.4 Glassdoor

MSC Industrial Supply Co. (NYSE:MSM) is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. We help our customers drive greater productivity, profitability and growth with more than 2 million products, inventory management and other supply chain solutions, and deep expertise from over 80 years of working with customers across industries.Our experienced team of over 7,000 associates is dedicated to working side by side with our customers to help drive results for their businesses - from keeping operations running efficiently today to continuously rethinking, retooling, and optimizing for a more productive tomorrow. For more information on MSC, please visit mscdirect.com.

Founded in 1941
Davidson, North Carolina, USA
5.8K employees (189 in marketing)
67% recommend to a friend
71% CEO approval

Traffic Signals

Monthly Visitors
2M
Monthly Google Ads Budget
$368.8K
Traffic Source Mix
Search
48.2%
Direct
46.5%
Referral
3.4%
Social
0.6%
Paid
1.2%

Headcount Trend

Current headcount: ~5.8K

Marketing Team

Marketing Team Size
143 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

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