Director, RISE Lifecycle Marketing & Loyalty

Chicago, IL (Hybrid)

$150K/yr – $180K/yrDirector/Executive10+ years expFull time

Posted 4 months ago

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Job Summary

Drive paid media and loyalty programs to acquire and retain customers using data-driven, cross-channel strategies.

  • Own end-to-end paid media and loyalty CRM initiatives across Meta, Google Ads, and others.
  • Must-have: 10+ years in consumer insights/strategy with senior leadership and digital marketing experience.
  • Standout: Leadership of loyalty/CRM campaigns with omnichannel journeys and data-driven personalization at scale.

Job Description

Responsibilities
  • Develop, execute, and optimize paid marketing strategies across key digital channels including Meta properties, Google Ads, and others.
  • Ensure successful planning, execution, and optimization for key traffic KPIs via paid, organic & owned media channels.
  • Identify and test new channels to continue to meet or exceed established critical metrics.
  • Manage relationships with external partners, agencies, or vendors involved in campaign or tech stack development.
  • Help manage advertising and loyalty budgets to maximize ROI and ensure efficiency in spending.
  • Create, analyze, and report on performance metrics for campaigns and loyalty, identifying actionable insights to optimize future initiatives.
  • Ability to present to senior leadership, translating data and results succinctly and effectively.
  • Drive segmentation and dynamic content strategies to target new consumers for reward member enrollment, as well as existing shoppers based on behavior, preferences and lifecycle stages.
  • Monitor and ensure proper attribution and tracking through tools like Google Analytics, Facebook Pixel, and other marketing attribution platforms.
  • Continuously explore new growth opportunities through emerging paid channels.
Requirements
  • 10+ years as a consumer insights/strategist or a hybrid set of experiences in marketing/brand management, media/channel management, and consumer research/analytics at either a consumer products company or marketing agency.
  • 5+ years in senior leadership.
  • Bachelor’s degree in Marketing, Decision-Science, or related field required; MBA Preferred.
  • Strong background in digital marketing; understands the ecosystem of the Shopper Journey.
  • Experience creating segmentation, audience profiles, and integrating data with Business Intelligence tools and platforms.
  • In-depth understanding of the digital media landscape and ad types across SEM/PPC, display, video and native placements.
  • In-depth understanding of SEM/PPC campaign creation and management.
  • Experience in creating multi-channel media plans in support of eCommerce objectives.
  • Adaptive and quickly fluent in the use of digital marketing tools and collaborative platforms (CRM, Sharepoint, AnnexCloud, Tableau, etc.).
  • Thoughtful leader who knows how to effectively manage, cultivate, mentor and inspire a group of individuals to consistently produce their best work.
Nice To Have
  • MBA Preferred.
  • Knowledge of and/or experience with the Cannabis industry is a plus.

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3 employees (1 in marketing)

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