Responsibilities

• External Narrative and Communications: Define Morningstar’s enterprise external positioning across business, financial, and industry media.
• Lead proactive and reactive media engagement and maintain direct relationships with priority journalists.
• Serve as a spokesperson and senior media advisor to executives.
• Support Investor Relations with CEO-driven financial communications
• Modern Media Ecosystem and Analyst-Led Visibility: Design and lead an external communications strategy built for a fragmented media landscape—balancing priority outlets with the long tail of digital publishers, creators, newsletters, and audio/video platforms.
• Sustain an “employees out in front” approach in partnership with Research Marketing that spotlights Morningstar’s analysts and subject-matter experts through consistent media readiness, smart packaging of insights, and high-quality storytelling.
• Develop repeatable formats that translate research into platform-native outputs (e.g., short video explainers, chart-driven narratives, rapid-response takes, Q&As) without oversimplifying the underlying analysis.
• Define success metrics across earned and owned channels (share of voice, message pull-through, expert visibility, engagement, and trust signals) and use performance insights to adapt strategy quarter to quarter.
• Crisis and Issues Management: Own crisis and issues preparedness and live response.
• Advise senior leadership and internal partners on positioning, escalation, and timing.

Requirements

• Deep media relations and crisis communications experience in regulated, complex, or data-driven environments.
• Ability to translate research, financial, and analytical complexity into clear, defensible narratives.
• Executive presence and comfort advising the CEO and senior leaders directly.
• Fluency in modern communications channels and formats (newsletters, podcasts/audio, short-form video, and platform-native social content) and the ability to build systems that help experts show up consistently in them.
• Strong editorial judgment and content development skills: shaping research into clear storylines, coaching spokespeople, and maintaining rigor, accuracy, and appropriate risk controls.
• Data-driven approach to communications: defining KPIs, interpreting performance across earned/owned channels, and iterating strategy based on insights—without optimizing for volume at the expense of trust.
• Strong writing, editing, and message discipline under tight timelines.

Benefits

• Financial Health
• 100% 401k match up to 6% of salary
• Stock Ownership Potential
• Company provided life insurance - 1x salary + commission
• Physical Health  Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
• Additional medical Wellness Incentives - up to $300-$600 annual
• Company-provided long- and short-term disability insurance
• Emotional Health
• Trust-Based Time Off
• 6-week Paid Sabbatical Program