Responsibilities

• Integrated Oversight : Manage the intersection of account ownership and production to ensure seamless delivery.
• Client Communication : Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
• Strategic Consulting : Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs.
• Quality Assurance : Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables.
• Process Development : Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients.
• Resource & Staffing : Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
• Workflow Management : Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
• Change Management : Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.
• Budgetary Control : Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations.

Requirements

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative and content deliverables,
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist.
• Bachelor’s degree in a related field (or equivalent experience). Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time-zones.
• Excellent communication, presentation, and negotiation skills.

Preferred

• Certification as a Project Management Professional (PMP) or CAPM is preferred.

Benefits

• Competitive salary with merit-based opportunities for growth
• Flexible hybrid work model tailored to your schedule and lifestyle
• Generous vacation policy, including extended summer and winter breaks
• Early log-off on Fridays through our Empower Hours program
• 401(k) plan with employer matching
• Comprehensive medical, dental, and vision coverage, plus FSA options
• Paid parental leave benefits
• Commuter benefits
• Annual Growth Mindset stipend for books, events, or learning experiences
• Monthly technology reimbursement